Smith Collin
Denton,MD
Summary
- Experienced Master Automotive Technician & Master EV Technician with 12 years experience. Proven track record of diagnosing and repairing complex vehicle issues, contributing to enhanced customer satisfaction. Demonstrated expertise in engine diagnostics and extensive electrical systems, showcasing strong troubleshooting and problem-solving skills in systems like repair of high-tech electric vehicle systems. Exceptional ability to troubleshoot mechanical and electrical issues efficiently and maintain a strong safety record in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Master Automotive & Master EV Technician
Lithia Volkswagen of Salem
10.2017 - 10.2025
- Diagnosing and repairing complex issues in both traditional and electric vehicles, mentoring junior technicians, and performing advanced maintenance. Proficiency in VW Hub, Techline, Elsa Web systems.
- Increased service department efficiency.
- Enhanced customer satisfaction rates.
Automotive Technician - A Tech
Piazza Volkswagen Of Ardmore
06.2015 - 10.2017
- Conducted routine maintenance and safety inspections on various vehicle models.
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Automotive Service Technician
Garnet Volkswagen
07.2013 - 06.2015
- Diagnosed and repaired vehicle malfunctions using advanced diagnostic tools and software.
- Performed routine maintenance tasks, ensuring optimal vehicle performance and customer satisfaction.
- Collaborated with service advisors to communicate repair needs and timelines effectively.
- Mentor junior technicians on equipment usage and safety protocols to enhance team efficiency.
Education
Diploma in Automotive Technology - Automotive Technology
Universal Technical Institute
Exton, PA06-2014
High School Diploma -
National Guard - Freestate Challenge Academy
Aberdeen Proving Ground, MD06-2010
Skills
- Electric vehicle systems
- Advanced diagnostics
- Complex issue resolution
- Automotive Power Trains
- Service department efficiency
- Power and Performance Ia
- Power and Performance Ib
- Power and Performance II
- Fuel & Ignition Systems
- Professional Service Writing
- Braking systems proficiency
- Engine repair expertise
- Diagnostic tools proficiency
- Customer service excellence
- Vehicle electrical systems
Certification
- Certified VW Engine Specialist - Universal Technical Institute, Exton, PA
- EPA Section 609 certification - Universal Technical Institute, Exton, PA
- ALLDATA Certified Automotive Information Specialist - Universal Technical Institute, Exton, PA
- Ford Accelerated Credential Training (FACT) Advanced Training (MSAT) - Universal Technical Institute, Exton, PA
Languages
English
Professional Working
Timeline
Master Automotive & Master EV Technician
Lithia Volkswagen of Salem
10.2017 - 10.2025
Automotive Technician - A Tech
Piazza Volkswagen Of Ardmore
06.2015 - 10.2017
Automotive Service Technician
Garnet Volkswagen
07.2013 - 06.2015
Diploma in Automotive Technology - Automotive Technology
Universal Technical Institute
High School Diploma -
National Guard - Freestate Challenge Academy