Smith Jean-Louis
Elizabeth,NJ
Summary
Proven to enhance kitchen operations and customer satisfaction at O.T.G Management, I bring a blend of strong culinary skills, including expert pizza making and a keen focus on kitchen sanitation, alongside a solid background in security and operations management. Leveraging a hospitality-driven approach with a knack for maintaining high safety standards, my career showcases a commitment to excellence and a dynamic ability to boost efficiency and service quality.
Overview
24
24
years of professional experience
Work History
3rd Cook
O.T.G Managment
06.2021 - Current
- Contributed to menu development by suggesting new ideas and seasonal items for consideration.
- Handled multiple duties simultaneously including prep work, cooking stations support and final plating touches leading to successful daily operations.
- Enhanced kitchen efficiency by maintaining a clean and organized work area for seamless food preparation.
- Collaborated with team members to ensure smooth service during high-volume shifts, maintaining consistent quality standards.
Security Guard
Inter-Con Security Systems, Inc.
09.2022 - 08.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Guard
Allied Security
09.2021 - 09.2022
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Supervisor
Pro Cops Security
05.2020 - 06.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Dock Clerk
Airways LLC Clearing
03.2019 - 04.2021
- Conducted regular equipment inspections to prevent operational issues or potential hazards within the workspace.
- Obtained driver signatures on shipping paperwork and sealed trailers.
- Verified pulled loads and signed off on official sheet.
- Ensured accurate shipment tracking by diligently updating and maintaining the database system.
Supervisor of Operations
I.S.S- Cleaner
07.2015 - 03.2021
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Crew Member Cook
Chill's
02.2018 - 05.2020
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
Stock Associate
HMS-Host Corporation
01.2017 - 08.2019
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
Crew Member Cook
Wendy's
06.2000 - 06.2018
- Kept kitchen up to code for health and safety inspections.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
Wheelchair Assistant
Prospect
03.2016 - 02.2018
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Transported over [Number] passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
Education
Union County Colle College
40 W. Jersey St. Elizabeth, NJ 07202High School Diploma -
St. Patrick High School
221 Court St. Elizabeth, NJ 0720606.2000
High School Diploma -
Immaculate Conception School
417 Union Ave, Elizabeth, NJ 0720806.1997
Skills
Pizza making
Baking basics
Kitchen Sanitation
Food Preparation
Appetizer Creation
Grilling Techniques
Food safety practices
Vegetable cookery
Ingredient Sourcing
Meat Cookery
Fish cookery
Stocks and Soups
Poultry Cookery
Dessert plating
Customer Service
Cleaning and organization
Food handling
Surface cleaning
Strong attention to safe food handling procedures
Hospitality and service industry background
Frying
Cooking
Food presentation
Food Storage
Kitchen equipment operation and maintenance
Beautiful presentation of food
Languages
Creole
Native or Bilingual
French
Limited Working
Timeline
Security Guard
Inter-Con Security Systems, Inc.
09.2022 - 08.2024
Security Guard
Allied Security
09.2021 - 09.2022
3rd Cook
O.T.G Managment
06.2021 - Current
Security Supervisor
Pro Cops Security
05.2020 - 06.2021
Dock Clerk
Airways LLC Clearing
03.2019 - 04.2021
Crew Member Cook
Chill's
02.2018 - 05.2020
Stock Associate
HMS-Host Corporation
01.2017 - 08.2019
Wheelchair Assistant
Prospect
03.2016 - 02.2018
Supervisor of Operations
I.S.S- Cleaner
07.2015 - 03.2021
Crew Member Cook
Wendy's
06.2000 - 06.2018
Union County Colle College
High School Diploma -
St. Patrick High School
High School Diploma -
Immaculate Conception School
Similar Profiles
SAUD BIN TURKI AL SAUDSAUD BIN TURKI AL SAUD
Sr. Analyst at SABIC,ENTERPRISE RISK MANAGMENT,GLOBAL BUSINESS CONTINUITY MANAGMENTSr. Analyst at SABIC,ENTERPRISE RISK MANAGMENT,GLOBAL BUSINESS CONTINUITY MANAGMENT
Brisley IsmaBrisley Isma
Dispatch/Router at Waste ManagmentDispatch/Router at Waste Managment
Michail CaughlinMichail Caughlin
Maintenance Technician at Cagen Property ManagmentMaintenance Technician at Cagen Property Managment
Elysa ByrdElysa Byrd
Patient Care Coordinator at Twin Boro Physical TherapyPatient Care Coordinator at Twin Boro Physical Therapy
Mahrukh Qayyum MDMahrukh Qayyum MD
Resident Physician, Internal Medicine at Trinitas Regional Medical CenterResident Physician, Internal Medicine at Trinitas Regional Medical Center