Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Smith Kang

Los Angeles,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

12
12
years of professional experience

Work History

Warehouse Manager

HIDDEN LABEL
01.2023 - 01.2024
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.

TRADESHOW/SALES MANAGER

HYFVE
01.2017 - 07.2022
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Sales Supervisor

HYFVE
01.2016 - 01.2017
  • Boosted sales by implementing effective training programs for new and existing employees.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Sales Associate

HYFVE
12.2014 - 01.2016
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Logistics Assistant

Korea Express
01.2012 - 03.2014
  • Reduced order fulfillment times with effective coordination of logistics processes and transportation schedules.
  • Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
  • Conducted regular audits of inventory levels to identify discrepancies and implement corrective actions as needed.
  • Contributed to the planning and execution of successful company-wide inventory counts on an annual basis.

Education

High School Diploma -

Susan Miller Dorsey Senior High School
Los Angeles, CA
06.2006

Skills

  • Verbal Communication
  • Relationship Building
  • Networking
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Multitasking

Languages

English
Full Professional
Korean
Native or Bilingual

Timeline

Warehouse Manager

HIDDEN LABEL
01.2023 - 01.2024

TRADESHOW/SALES MANAGER

HYFVE
01.2017 - 07.2022

Sales Supervisor

HYFVE
01.2016 - 01.2017

Sales Associate

HYFVE
12.2014 - 01.2016

Logistics Assistant

Korea Express
01.2012 - 03.2014

High School Diploma -

Susan Miller Dorsey Senior High School

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Smith Kang