SMITH NJWEIPI
Burnsville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
STAFFING ADVOCATE
Fultang Inc.
10.2022 - 11.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Demonstrated patience, empathy, and resilience in fast-paced work environments.
- Solve partner-related issues logically and critically, offering creative and effective resolutions.
- Delivered friendly service and offered expert support in every interaction.
- Utilize multiple systems and databases to track partner performance, assignments, and compliance requirements.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Assisted with applications and collected required paperwork to help hired staff and partners get supportive services
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Coordinated with IT department to upgrade software, enhancing overall operational efficiency.
SKILLS DEVELOPMENT SPECIALIST(DESIGNATED CO.)
Minnesota Department Of Human Services
12.2024 - Current
- Provide program oversight, ensuring compliance with licensing requirements
- Design innovative strategies to enhance programming and satisfaction for individuals and their support teams
- Monitore care plan adherence, ensuring direct support staff fulfilled responsibilities effectively
- Deliver comprehensive training and supervision to direct support staff, fostering professional growth
- Maintain ongoing communication with team members, providing updates on service quality and individual outcomes
- Conduct monthly reviews of individual progress and care plans, ensuring goals were met
- Track and charted daily data in compliance with company policies and procedures
- Communicate regularly with guardians, management, and caseworkers, ensuring transparency and collaboration
- Provide direct support coverage as needed, maintaining flexibility in meeting organizational needs
- Coordinate meetings with staff, individuals, case managers, and guardians to discuss progress and resolve concerns
BEHAVIOR MODIFICATION ASSISTANT
Minnesota Department of Human Service
06.2024 - Current
- Provide one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs
- Implement crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations
- Enhance client progress by implementing individualized behavior intervention plans
- Promote positive behaviors by reinforcing desired actions and effectively addressing challenging issues
- Assist in data collection and analysis, contributing to the ongoing evaluation of client progress
- Develope and implemented reinforcement systems to encourage positive behaviors
- Maintain detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time
- Adapt therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions
- Assess client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development
- Develop strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process
- Monitore client progress to provide continued guidance and consistent feedback to families
- Assist in the creation of visual supports and schedules for clients, enhancing daily routines and transitions
- Provide direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts
- Intervene with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms
- Keep accurate records by documenting progress and adhering to prescribed behavior plan
CONTRACT ADMINISTRATOR/LEGAL CONSULTANT
Diamond Hill Law Firm
01.2019 - 01.2021
- Developed and negotiated complex contracts for clients, resulting in cost savings
- Conducted comprehensive contract reviews, identifying and mitigating potential risks and liabilities, reducing contract disputes
- Collaborated with cross-functional teams to develop and implement standardized contract templates, streamlining the contract process and improving efficiency
- Conducted thorough due diligence to ensure contracts were compliant with regulatory requirements and client company policies
BEHAVIORAL TECHNICIAN
Personal Employer
01.2016 - 01.2021
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations
- Assisted clients in identifying and setting goals to promote positive behavior development
- Enhanced client progress by implementing individualized behavior intervention plans
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress
- Developed and implemented reinforcement systems to encourage positive behaviors
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time
- Worked as part of collaborative team to address changing needs of children and families
Education
Cameroon Bar Certificate of Call to Bar - LAW
NIGRIAN LAW SCHOOL
03.2019
Nigerian Law school Certificate of Call to Bar - LAW
NIGERIAN LAW SCHOOL
01.2018
BACHELOR OF LAW - BUSINESS LAW
UNIVERSITY OF YAOUNDE 2 SAO
01.2016
Skills
- Data Collection
- Documentation skills
- Effective System Navigation
- Effective Communication Development
- Positive Reinforcement
- Client Relationship Development
- Report Writing
- Resiliency & Empathy
Certification
- CPR Certificate
- PCA and CFSS Support Training
- Certificate on Emotional Intelligence
Languages
English
Native or Bilingual
French
Professional Working
Timeline
SKILLS DEVELOPMENT SPECIALIST(DESIGNATED CO.)
Minnesota Department Of Human Services
12.2024 - Current
BEHAVIOR MODIFICATION ASSISTANT
Minnesota Department of Human Service
06.2024 - Current
STAFFING ADVOCATE
Fultang Inc.
10.2022 - 11.2023
CONTRACT ADMINISTRATOR/LEGAL CONSULTANT
Diamond Hill Law Firm
01.2019 - 01.2021
BEHAVIORAL TECHNICIAN
Personal Employer
01.2016 - 01.2021
Nigerian Law school Certificate of Call to Bar - LAW
NIGERIAN LAW SCHOOL
BACHELOR OF LAW - BUSINESS LAW
UNIVERSITY OF YAOUNDE 2 SAO
Cameroon Bar Certificate of Call to Bar - LAW
NIGRIAN LAW SCHOOL
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