Shaun Dare
New York,NY
Summary
Highly motivated Office Manager well-versed in leading successful projects and teams. Dependable worker with knowledge of managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment. Organized and self-motivated, with excellent communication and interpersonal skills. Ready to apply knowledge and skills to any challenge.
Overview
8
8
years of professional experience
Work History
Office Manager/ Clinical Historian
Amen Clinics
New York City, New York
12.2020 - Current
- Supervises a culturally diverse team of seven assistants and five psychiatrist, who now rank third company wide, and raised review average to four stars.
- Manages daily operations including scheduling appointments, organizing meetings, making phone calls, and department activities.
- Coordinates with physicians, other healthcare professionals and departments to ensure optimal patient outcomes.
- Handles confidential documents with discretion; organize and handle key documents across multiple workspaces that are crucial for daily operations
- Oversees the recruitment process by interviewing potential candidates for open positions.
Assistant Manager
Gregorys Coffee
New York City, New York
07.2019 - 12.2020
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Coached and mentored new employees on company policies and procedures.
- Provided customer service to 300 customers daily.
- Resolved customer service issues with diplomacy and professionalism.
- Created reports detailing store performance metrics such as sales volume, labor hours, inventory levels.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Trainer/ Kitchen Lead
Panera Bread
New York City, New York
07.2016 - 07.2019
- Performed personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
- Associated with an estimate of 350 patrons per day in a fast pace environment ensuring customer satisfaction
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Education
Bachelor of Arts (B.A.) in Psychology -
CUNY York College
Skills
- Microsoft Word
- Excel Knowledge
- Strategy
- Clinical Interviewing
- Administrative Staff Supervision
- Staff Training
- Conflict Resolution
- Operations Management
Awards
International Mentor Training Program Certification, York College Mentoring Program
Extracurricular Activities
COVID-19 Food Drive with Little Chef Little Kitchen
Human Resources Club Students Against Hunger Committee
Intermediate Basketball
References
References available upon request.
Timeline
Office Manager/ Clinical Historian
Amen Clinics
12.2020 - Current
Assistant Manager
Gregorys Coffee
07.2019 - 12.2020
Trainer/ Kitchen Lead
Panera Bread
07.2016 - 07.2019
Bachelor of Arts (B.A.) in Psychology -
CUNY York College
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