Reading, Creative Writing, Travel, Badminton
SMRUTHI THOTA
Naperville,IL
Summary
Management professional versed in all aspects of operations management from scheduling to marketing. Possesses exceptional communication, organizational and presentation capabilities.
Overview
4
4
years of professional experience
Work History
Healthcare Assistant
Housing 21
, England
09.2010 - 05.2011
- Performed initial client assessment and analysis to begin processes.
- Conducted Home visits, Counselling sessions and Maintained Records.
- Maintained Vital customer relationship, care-giver and customer confidentiality.
Administrative Trainee
KASTURBA MEDICAL HOSPITAL
Manipal, India, Karnataka
08.2011 - 07.2013
- Worked alongside various departments in the hospital.
- Created boardroom multimedia presentations for enhanced understanding
- Complied annual recommendations on end of year performances.
- Oversaw working of insurance, Billing, out patient, medical, nursing services.
Floor manager
NATIONWIDE PRIMARY HEALTHCARE SERVICES
Bangalore, India, karnataka
09.2013 - 12.2014
- Worked directly with departments, clients, management to achieve results.
- Researched and updated all required materials needed for nursing and medical departments.
- Scheduled consulting rooms for multiple consultations and booked rooms.
- Trained new employees on multiple medical billing programs and data entry software.
- Oversaw daily office operations for staff of employees.
- Managed executive calendar and coordinated weekly project team meetings.
- Contacted patients regarding unpaid and underpaid accounts to resolve any issues.
- Improved timely paying of bills by developing flexible payment plans for patients.
- Implemented marketing strategies which resulted in growth of customer base.
Education
Master of Science - Masters in Hospital Adminstration
Manipal University
Manipal, Karnataka, India2013
Bachelor of Science - Biomedical Science
University of Central Lancashire
England, United Kingdom2010
High School Diploma -
Tilak College Sector-28
Navi Mumbai, MH2007
Skills
- Quality assurance
- Medical bill auditing
- Report development
- Project planning
- Exceptional communication skills
- MS Windows proficient
- Team player
- Research expert
- Sound editorial judgement
- Training development aptitude
Accomplishments
- Conducted and Published a Study on " Healthcare branding with reference to special services in a tertiary Hospital" For completion of Masters in Hospital Administration.
- Sub-Editor - In charge of the Placement brochure (Writing and format) in Manipal University.
Personal Information
Date of birth: 22nd February 1988
Gender: Female Marital
Status: Married
Languages: English, Hindi, Telugu and Marathi.
Interests
Timeline
Floor manager
NATIONWIDE PRIMARY HEALTHCARE SERVICES
09.2013 - 12.2014
Administrative Trainee
KASTURBA MEDICAL HOSPITAL
08.2011 - 07.2013
Healthcare Assistant
Housing 21
09.2010 - 05.2011
Master of Science - Masters in Hospital Adminstration
Manipal University
Bachelor of Science - Biomedical Science
University of Central Lancashire
High School Diploma -
Tilak College Sector-28
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