Proven customer service expert with a track record of enhancing customer satisfaction at Lauderhill Mall Management Office. Demonstrates exceptional cash handling and empathy, ensuring secure and efficient transactions. Achieved positive feedback through outstanding communication and service skills, fostering repeat business and resolving inquiries with professionalism.
Work History
Cashier
Lauderhill Mall Management Office
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Performed cash, card, and check transactions to complete customer purchases.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Welcomed customers and helped determine their needs.
Worked with floor team and managers to meet wide range of customer needs.
Costumer Service
Days Inn Hotel
Managed customer service inquiries and complaints for customer satisfaction.
Provided extraordinary customer service to clients.
Resolved guest issues with professionalism, demonstrating excellent customer service skills.
Provided excellent customer service, addressing concerns promptly and courteously.