Summary
Work History
Education
Skills
Languages
Timeline
Generic

Snaika Metellus

Lauderhill,FL

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Lauderhill Mall Management Office. Demonstrates exceptional cash handling and empathy, ensuring secure and efficient transactions. Achieved positive feedback through outstanding communication and service skills, fostering repeat business and resolving inquiries with professionalism.

Work History

Cashier

Lauderhill Mall Management Office
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Welcomed customers and helped determine their needs.
  • Worked with floor team and managers to meet wide range of customer needs.

Costumer Service

Days Inn Hotel
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Provided extraordinary customer service to clients.
  • Resolved guest issues with professionalism, demonstrating excellent customer service skills.
  • Provided excellent customer service, addressing concerns promptly and courteously.

Education

High School Diploma -

Clement Howell High School
Turks And Caicos
07.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash register systems

Languages

Creole
Professional Working
French
Elementary

Timeline

Cashier

Lauderhill Mall Management Office

Costumer Service

Days Inn Hotel

High School Diploma -

Clement Howell High School
Snaika Metellus