Caroline Snider

- Leads company partnerships & events regarding their "Give Back" program.

- Manages payroll & store’s financial performance.
- Analyzes & modifies behaviors in the store to increase revenues by 30%.
- Executes tasks within designated time frames.
- Communicates effectively with executive team.
- Develops associates through an individualized approach.
- Gives direction on recruiting, hiring & training.
- Provides excellent guest service by role-modeling company service standards.

- Assisted in all aspects of daily operations to achieve targeted productivity, inventory control, sales & profitability.

- Kept track of payroll & store's financial performance.

- Assisted in active recruiting, selection, training, scheduling & evaluation of store personnel.
- Managed & maintained a structured analysis of clients & documentation in the CRM system.
- Provided exceptional customer service when handling in-person, phone, or email interactions with clients.

- Led floor sets/refresh management.
- Executed task directives within designated time frames.
- Consistently met or exceeded store & individual goals.
- Controlled the workflow through successful planning & delegation.

- Led a team of 10-15 individuals.
- Built & maintained a team environment by creating a fun, competitive, inviting atmosphere.
- Drove increased sales revenues by 10%.
- Accurately processed all inventory functions such as transfers, receiving, Fedex shipments, repairs & damages to maintain the integrity of the inventory.

- Acknowledged, interacted & built relationships with guests, creating guest loyalty.
- Supported an environment of learning & trust by acting as a positive role model.
- Processed transactions accurately & handled cash.
- Drove revenue through product knowledge.

- Promoted a high level of customer service by ensuring customers were assisted in an enthusiastic & timely manner.
- Assisted management in daily operations, including the buying of used merchandise.
- Priced & ticketed items appropriately based on pricing/buying guidelines.
- Developed proficiency in operating computerized sales tracking system for all sales transactions, including purchases & returns.