Snow Boyington
Loxley,AL
Summary
To obtain a challenging position utilizing diversified professional experience and strong work ethics to be an important contributor in the efficient operation of the organization. Work Ethics: Dependable, reliable, loyal, detail oriented, excellent organization and planning skills, team player, quick learner, positive and professional attitude, goal oriented and always planning ahead; consistently exhibits ability to multi task while offering fresh ideas and demonstrate self-initiatives while requiring minimal or no supervision.
Overview
19
19
years of professional experience
Work History
Center Bus Caregiver
East Coast Migrant Head Start Project
Loxley, AL
05.2022 - Current
- Monitor transported children to and from school.
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Assisted in preparation of regularly scheduled programs and activities.
Inside Sales
Custom MillWorks, Inc
Fairhope, AL
12.2020 - 05.2022
- Perform take offs from blue prints and prepare window estimates for customers.
- Assist customers with ordering door hardware.
- Worked with quickbooks in preparing purchase orders and creating invoices.
- Collected information on sales and service issues to provide effective resolutions.
- Answered customers' questions regarding products, prices and availability.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Warranty Administrator, Service Advisor
Middle Georgia Freightliner-Isuzu
Macon, GA
03.2015 - 07.2020
- Responsible for filing warranty claims for Detroit, Cummins, Freightliner.
- Reconciled warranty control status reports
- Managed payroll time for 40 employees.
- Processed invoices for payment.
- Worked with ADP (CDK) and Microsoft Excel
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained detailed service and customer records.
- Communicated effectively with staff, including members of operations & finance.
- Monitored factory recalls and announcements to stay on top of changes.
- Helped oversee logistics for incoming replacement parts and outgoing shipments of defective components.
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
- Compiled data and reviewed information for accuracy prior to input.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays
- Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments
- Monitored factory recalls and announcements to stay on top of changes
- Processed claim paperwork and followed up on missing information to complete processing
Trailer Shop Manager/Parts/Accounts Payable Assistant
Macon Repair Company
Macon, GA
09.2007 - 03.2015
- Prepare estimates for customers; Communicating with customers and processing invoices for payment.
- Work with all department managers to ensure timely turnaround of parts for each department (service, hydraulic, body and trailer departments).
- Enter all purchase orders for payment, worked with office personnel & entered invoices, managed time for 20 employees, and processed payments; maintained office files and day to day operations .
- Experience with Karmak, Quickbooks, Mitchell Truck Estimates, & Microsoft Excel.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Managed inventory control, cash control and store opening and closing procedures.
- Generated accounts payable reports for management review to aid in financial and business decision making
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Verified vendor accounts by reconciling monthly statements and related transactions
- Kept vendor files accurate and up-to-date to expedite payment processing
- Maintained payroll information by calculating, collecting and entering data
- Initiated direct deposits and prepared manual checks for 20 employees
- Updated employee files with new details such as changes in address or salary levels
- Maintained employee confidence and protected payroll operations by keeping information confidential
- Maintained employee privacy and protected payroll operations by keeping all information confidential
- Processed new hire paperwork and documents
- Processed employee W-9 and I-9 forms and managed benefits and leave time
- Provided clerical support to company employees by copying, faxing and filing documents
- Answered multi-line phone system and greeted callers enthusiastically
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
Data Entry/Warranty Administrator
MWD, Incorporated
Macon, GA
03.2003 - 09.2007
- Responsible for opening/closing invoices.
- Entered/received purchase orders
- Processed warranty claims with Caterpillar, Volvo, & BlueBird.
- Responsible for managing time for 15 technicians, answering phones, and maintained filing.
- Worked with Peachtree & ADP (CDK).
- Reconciled warranty control status reports
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
- Compiled data and reviewed information for accuracy prior to input.
- Processed claim paperwork and followed up on missing information to complete processing
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt
- Generated, posted and attached information to claim files
Education
High School Diploma -
Laramie Senior High School
Laramie, WY05.1996
Skills
- Attention to detail
- Communication
- Goals and performance
- Customer Service
- Multitasking
- Positivity
Timeline
Center Bus Caregiver
East Coast Migrant Head Start Project
05.2022 - Current
Inside Sales
Custom MillWorks, Inc
12.2020 - 05.2022
Warranty Administrator, Service Advisor
Middle Georgia Freightliner-Isuzu
03.2015 - 07.2020
Trailer Shop Manager/Parts/Accounts Payable Assistant
Macon Repair Company
09.2007 - 03.2015
Data Entry/Warranty Administrator
MWD, Incorporated
03.2003 - 09.2007
High School Diploma -
Laramie Senior High School
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