So-yun Madrigal

-Greet guests with a pleasant, understanding, and professional demeanor and direct them appropriately

-Coordinate front-desk operations, such as answering and redirecting calls, documenting and communicating actions, and receiving and distributing mail

-Collaborate with a team of accountants and administrators to perform office tasks such as data entry, making photocopies, document filing, and cross-checking invoices

-Edit and revise obituaries

-Assist grieving families with funeral/memorial services

-Worked part-time with family, taking care of two school-aged children 3-4 times per week

-Performed housekeeping duties, such as laundry, dishes, and general tidying

-Prepared healthy snacks for children and cooked healthy, balanced meals for all family members 3-4 times per week

-Helped with homework: explaining complex concepts in an easy-to-understand manner, utilizing tools and activities to foster active learning, and practicing a philosophy of teaching based on patience and positive-reinforcement

-Managed schedules of children, including planning trips and enrichment activities, picking up after school, and driving to extracurricular classes and events