Soña Campbell
White Settlement,TX
Summary
Results-oriented professional seeking growth opportunities to leverage my skills and drive success in a dynamic work environment.
Overview
24
24
years of professional experience
Work History
Builder Support Representative II
Reece Bath + Kitchen
Fort Worth, TX
04.2021 - Current
- Promoted to Builder Support Rep II - 02/23. Duties added on to the ISR role include the responsibilities for training other employees and performing managerial duties.
- Inside Sales Rep - 10/21 - 02/23 - Provided support to outside sales reps. Processing orders, preparing quotes/bid proposals, checking product availability, working with transitional product to clear out stock of old inventory for releases of new transition items. Scheduling of installs, communication with builders for install issues, service issues, and all day-to-day business associated with the appliances for volume builders.
- Customer Support Rep - 04/21 - 10/21 - Acted as a liaison between showroom consultants, outside and inside sales reps, addressing customer concerns and resolving issues.
Project Coordinator
Lodgestar Investments
Fort Worth, TX
10.2019 - 03.2020
- Oversee Multiple Projects simultaneously
- Material pricing/proposals/quotes from multiple vendors
- Record/order/call off/service calls for rental equipment
- Review, design and implement preventative maintenance forms
- Receive monthly maintenance forms to ensure hotel is in compliance
- Monitor and upkeep company vehicles
- Project creation - create file/receive & review quotes/ordering/tracking material in correlation to the needs of the hotels
- Escalate issues that could hurt the overall operations, score and/or appearance of the hotels
- Answer phones
- Maintain inventory control at the office for hotel and construction needs.
Service Coordinator
KPS GLOBAL
08.2018 - 10.2018
- Scheduled service calls for maintenance on walk in freezers and refrigerators at major retailers nationwide, using vendor listing and also did research to locate a service provider when there was not one on vendor list
- Created and maintained a log to keep track of company vehicles, which included maintenance due dates.
New Construction Coordinator
PRO SERVE PLUMBING
06.2015 - 08.2018
- Admin Support for operations manager and 5 superintendents
- Created and maintained files for new homes under construction
- Scheduled jobs from beginning phase to completion phase, with all necessary trades, and also entered and monitored jobs on superintendent's calendars
- Checked various builder software throughout the day to keep up with upcoming scheduling needs
- Applied for permits and renewed contractor license with all cities in the DFW metroplex, when applicable
- Read plans to determine plumbing fixtures in homes to create sub-contractor pay sheets and order plumbing fixtures
- Helped out and trained in creating bid estimates
- Served as back up to service manager.
Office Administrator
DFW CONCRETE
03.2009 - 06.2015
- Admin support for Owner and 4 superintendents
- Created and maintained files for new homes under construction
- Read plans to determine material needed, for form set of foundation slabs and accompanying flatworks
- Tracked jobs on a 'job phase board' and invoiced at completion of concrete being poured
- Processed accounts payable, and sub-contractor pay sheets
- Worked accounts receivable report weekly for collection
- Typed and emailed bid proposals for owner and operations manager.
SR Administrative Services Officer
UNT HEALTH SCIENCE CENTER
08.2000 - 09.2008
- Admin support for research faculty
- Monitored budgets for grants and fellowships
- Created and maintained department website
- Ordered lab material and supplies using state regulated guidelines
- Attended monthly faculty meetings and prepared minutes from the meetings for disbursement to attendees and department chair
- Scheduled faculty travel and compiled documentation and paperwork for travel reimbursements
- Typed and prepared other correspondence required for a higher education institution.
Education
Skills
- Proficient in Microsoft applications
- Knowledge of multiple construction software
- Able to use all types of office equipment
- Experience with creating and maintaining website content
- Highly organized and detail oriented
- Equipment management
- Budget Administration
- Permit coordination
- Schedule Management
- Permitting understanding
- Schedule Coordination
Additional Information
- SKILLS/EXPERIENCE
- I am proficient in Microsoft applications, i.e. Access, Excel, Outlook, Power Point, Publisher and Outlook
- I have knowledge of multiple construction software used by various builders
- I am able to use all types of office equipment, in some cases, I can also perform maintenance and do minor repairs/and fixes
- I have experience with creating and maintaining website content
- I am highly organized and detail oriented, with the ability to retain names, numbers and pertinent information
Timeline
Builder Support Representative II
Reece Bath + Kitchen
04.2021 - Current
Project Coordinator
Lodgestar Investments
10.2019 - 03.2020
Service Coordinator
KPS GLOBAL
08.2018 - 10.2018
New Construction Coordinator
PRO SERVE PLUMBING
06.2015 - 08.2018
Office Administrator
DFW CONCRETE
03.2009 - 06.2015
SR Administrative Services Officer
UNT HEALTH SCIENCE CENTER
08.2000 - 09.2008
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