Sofia Sihabouj
Desert Hot Springs,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Shift Lead Barista & Back-house Kitchen
Sunright Tea Studio
2022.03 - 2023.06
- Costa Mesa Branch, 3313 Hyland Ave.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Shift lead duties included training new hires, supervising others on shift, and counting/handling inventory for the store.
- Handled money transactions, in person, online, and mobile customer interactions/orders, and gained mastery of POS/register systems.
- Kitchen duties included making/prepping all toppings for Barsita use throughout the day.
- Bettered my time management skills and attention to detail skills.
- Worked in cooking with recipes & hot cookware.
Team Member- Service Champion
Taco Bell: Cotti Foods
2021.09 - 2022.01
- Worked in a team environment to serve food as quickly as possible.
- Maintained counter areas in neat and clean fashion.
- Greeted customers, answered questions and took orders.
- Handled money transactions, POS/register system and food.
- Worked both drive-thru and inside lobby customer service.
- Kept accurate register and dropped excess cash into safe at regular intervals.
Education
No Degree - Architecture
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA06.2027
High School Diploma -
Estancia High School
Costa Mesa, CA06.2023
Skills
- Strong work ethic
- Quick learner
- Responsible
- Organized
- Time Efficient
- Strong Customer Service Skills
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead Barista & Back-house Kitchen
Sunright Tea Studio
2022.03 - 2023.06
Team Member- Service Champion
Taco Bell: Cotti Foods
2021.09 - 2022.01
No Degree - Architecture
California Polytechnic State University-San Luis Obispo
High School Diploma -
Estancia High School
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