Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Soad Polleth Alvarez

Homestead,FL

Summary

Patient-focused Nursing Student (ADN, May 2027) with strong foundational clinical knowledge and hands-on care skills aligned with Patient Care Technician (PCT) responsibilities. Experienced in vital signs monitoring, infection control, patient safety, and therapeutic communication. Brings over 10 years of experience working in fast-paced, high-responsibility environments requiring empathy, teamwork, and attention to detail. Seeking a Patient Care Technician (PCT) role to support nursing staff and deliver high-quality bedside care while completing nursing education.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Department Manager

Buffalo Wild Wings
05.2016 - Current
  • Lead and supervise multidisciplinary teams in a high-volume, fast-paced environment, ensuring safety, compliance, and service excellence.
  • Demonstrate strong assessment, prioritization, and decision-making skills while managing daily operations.
  • Train and mentor staff on procedures, safety standards, and customer-centered care principles.
  • Collaborate with leadership to improve processes, quality outcomes, and performance metrics.
  • Maintain accurate documentation related to staffing, scheduling, and compliance.

Receptionist

Baptist Hospital
05.2007 - 08.2008
  • Served as a liaison between patients, families, and healthcare providers in a hospital setting.
  • Maintained patient confidentiality and HIPAA compliance.
  • Provided professional customer service, appointment coordination, and administrative support.

Education

Associate of Science in Nursing - Nursing

Miami Dade College
Miami, FL
12-2027

Associate of Arts - Public Administration

Miami Dade College
Miami, FL

Diploma - undefined

South Dade Senior High School

Skills

  • Vital signs monitoring & documentation
  • Patient hygiene, bathing & grooming assistance
  • Safe patient transfers & mobility support
  • Infection control, PPE & isolation precautions
  • Intake & output monitoring
  • Fall prevention & patient safety
  • Basic wound care assistance (non-sterile)
  • Therapeutic communication & patient observation
  • HIPAA compliance & patient confidentiality
  • Team collaboration with nurses & providers
  • Excellent interpersonal & communication skills
  • Empathy & patient advocacy
  • Adaptability & stress management
  • Attention to detail
  • Professionalism & ethical conduct

Certification

  • CPR / AED Certification
  • HIPAA Certification
  • Infection Control
  • OSHA Bloodborne Pathogens
  • HIV/AIDS Training
  • COVID-19 Infection Control Fundamentals
  • CNA License

Timeline

Department Manager

Buffalo Wild Wings
05.2016 - Current

Receptionist

Baptist Hospital
05.2007 - 08.2008

Diploma - undefined

South Dade Senior High School

Associate of Science in Nursing - Nursing

Miami Dade College

Associate of Arts - Public Administration

Miami Dade College