Soangelis Rivera Perez
Columbus
Summary
Experienced with customer engagement and sales strategies, ensuring positive interactions and repeat business. Utilizes effective communication and problem-solving skills to address customer needs. Track record of fostering team collaboration and adapting to dynamic work environments.
Overview
5
5
years of professional experience
Work History
Sales and Contract Manager
Prime Financial Solutions
07.2023 - Current
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
- Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Administrative Assistant
Educational Solution, Columbus
05.2022 - 02.2025
- Delivered excellent customer service through prompt responses to staff inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
- Enhanced student safety by monitoring visitor access and distributing visitor badges as needed.
- Coordinated professional development opportunities for faculty members to improve teaching skills and encourage collaboration.
- Supported the hiring process for new staff members by collecting application materials, scheduling interviews, and preparing offer letters.
- Supported inventory control initiatives through accurate record keeping and proactive ordering practices.
- Learned and adapted quickly to new technology and software applications.
School Secretary
PR Department of Education
04.2020 - 03.2022
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
- Managed inventory of school supplies and equipment, ensuring adequate resources were available for classroom instruction and activities.
- Coordinated meetings between parents, teachers, and administration to address student needs and improve overall performance.
- Enhanced the overall quality of the school experience for students, parents, and faculty by consistently providing exceptional administrative support.
Education
Associate Degree - Biblical Counseling
Day Spring University
01.2025
Bilingual CDA License - undefined
Columbus State Community College
05.2013
Some College - Three Years - Business Administration - Accounting
American University
Bayamon, PR05.2010
High School Diploma - undefined
Colegio Sagrada Familia
Corozal, PR05.2010
Skills
- Contract drafting
- Cost control
- Customer service
- Active listening
- Data entry
- Legal compliance
- Contract pricing
- Sales collaboration
- Records and database management
- Planning and prioritization
- Vendor relationships
- Process development
Timeline
Sales and Contract Manager
Prime Financial Solutions
07.2023 - Current
Administrative Assistant
Educational Solution, Columbus
05.2022 - 02.2025
School Secretary
PR Department of Education
04.2020 - 03.2022
Bilingual CDA License - undefined
Columbus State Community College
High School Diploma - undefined
Colegio Sagrada Familia
Associate Degree - Biblical Counseling
Day Spring University
Some College - Three Years - Business Administration - Accounting
American University
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