Proud native New Yorker. Fierce advocate for the cannabis industry. Understand that culture and structure are paramount to an organizations success.
Overview
14
14
years of professional experience
Work History
Dispensary Manager
Splash Concierge Club
02.2022 - 07.2024
Managed a multi-million dollar dispensary overseeing 10 employees as well as all aspects of the organization.
Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth within the company.
Increased sales through effective product promotion and staff training in selling techniques.
Addressed customer concerns promptly, resolving issues efficiently while maintaining high levels of customer satisfaction.
Improved customer experience by implementing efficient dispensary operations and enhancing service.
Coordinated special events at the dispensary, drawing in new clientele while offering existing customers unique experiences related to cannabis education or entertainment activities.
Dispensary Manager
Verde Dispensary
01.2019 - 11.2021
Increased sales through effective product promotion and staff training in upselling techniques.
Streamlined inventory management through diligent tracking and ordering of products.
Trained employees on proper cannabis handling procedures, resulting in higher product quality and customer satisfaction.
Reduced wait times for customers by implementing a streamlined check-in process and improving workflow efficiency.
Established performance metrics for staff members, fostering accountability and driving continual improvement in service levels.
Cannabis Broker
Self Employed
12.2012 - 07.2018
Brokered $5mm of cannabis throughout Northern California and Southern Oregon.
Provided a seamless transaction for both buyer and cultivator thus ensuring a fair market for both parties.
Either worked with, or observed the process and esthetic of over a thousand dispensaries in CA, OR, WA and British Columbia.
Became an expert at sourcing and identifying quality flower and the knowledge of her various cultivars.
Registered Investment Advisor
Merrill Lynch
09.2011 - 09.2012
Collaborated with other financial professionals such as accountants and attorneys to provide comprehensive financial planning services for clients.
Developed comprehensive financial plans for clients, addressing their short-term and long-term goals.
Registered Investment Advisor
Union Bank of Switzerland, UBS
01.2011 - 08.2011
Evaluated the performance of various asset classes within client portfolios regularly, making adjustments as needed to maintain optimal risk/reward balance.
Conducted thorough risk assessments to ensure clients'' portfolios were properly diversified and aligned with their risk tolerance.
Education
Bachelor of Arts - Latin American History/ Economics
Columbia University
New York, NY
Skills
Standard operating procedures
Customer experience and retention
Employee recruitment and education
Product Strategy and placement
Workflow creation and implementation
Vendor relations and product procurement
Fiscal and inventory management
Fostering a positive workplace
Sales Training
Timeline
Dispensary Manager
Splash Concierge Club
02.2022 - 07.2024
Dispensary Manager
Verde Dispensary
01.2019 - 11.2021
Cannabis Broker
Self Employed
12.2012 - 07.2018
Registered Investment Advisor
Merrill Lynch
09.2011 - 09.2012
Registered Investment Advisor
Union Bank of Switzerland, UBS
01.2011 - 08.2011
Bachelor of Arts - Latin American History/ Economics
Columbia University
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