Shania Hakim
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
California Cardiovascular Consultants
03.2022 - 10.2024
- Implanted internal or external pacemaker to correct heart rhythm disorders.
- Built relationships with primary care and specialty physicians, pharmacists and nurses to support proper use of cardiovascular products.
- Resolved problems, improved operations and provided exceptional service.
- Applied heart monitors on patients, downloading results, and doing paperwork
- Answered calls and fax
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Passport Support Associate
CGI Federal
08.2021 - 01.2023
- Performed routine data entry or document management.
- Prepare and mail envelopes with correct passports and corresponding supporting documents.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Ensured seamless transition during system upgrades by actively participating in software testing efforts before full implementation.
Medical Assistant Phlebotomy
Bay Area Medical Academy
05.2021 - 02.2022
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Assistant/ Receptionist Administrator
Compassionate Health Options
10.2018 - 03.2021
- Completed skilled administrative work to support all office staff and operational requirements
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced office efficiency by handling callers per day.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Took urine for medical purposes, and labeled on chart.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Dental Assistant Intern
Western Dental & Orthodontics
03.2018 - 09.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Ensured patient safety by strictly adhering to infection control protocols during all dental treatments.
- Prepared patient x-rays and images for dentist review.
- Facilitated positive patient experience by creating welcoming and professional environment.
Education
GED -
City College
San Francisco, CABay Area Medical Academy
San Francisco, CAHigh School Diploma -
Independence High School
San Francisco, CASkills
- X-Ray Processing
- Diagnostic Testing
- Coordinating Drug Refills
- Completing Insurance Forms
- Treatment Room Preparation
- Cleaning and Organizing
- Electronic Charting
- EMR Systems
- Monitoring Patient Progress
- Phlebotomy Functions
- Systems Analysis
- Digital X-ray proficiency
- X-ray processing
- Oral hygiene education
Accomplishments
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Took approximately 35 X-rays per day.
- Recognized for going above and beyond the call of duty.
Languages
Urdu
Full Professional
Hindi
Full Professional
English
Full Professional
Certification
- EKG Technician Certification (CET) - National Healthcareer Association (NHA).
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT).
Timeline
Medical Assistant
California Cardiovascular Consultants
03.2022 - 10.2024
Passport Support Associate
CGI Federal
08.2021 - 01.2023
Medical Assistant Phlebotomy
Bay Area Medical Academy
05.2021 - 02.2022
Medical Assistant/ Receptionist Administrator
Compassionate Health Options
10.2018 - 03.2021
Dental Assistant Intern
Western Dental & Orthodontics
03.2018 - 09.2018
Bay Area Medical Academy
High School Diploma -
Independence High School
GED -
City College
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