Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sobia Siddiqui

Coconut Creek,FL

Summary

I'm a reliable medical office professional offers 13 years of experience working in busy settings with high patient volumes. Enthusiast and communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks. Well-organized with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Multilingual and fluent in Hindi and Urdu offering solid comprehension of cultural diversity.

I'm experienced and passionate in elderly and children caregiving and have the knowledge and abilities to lead them through variety of activities. Familiar with helping individuals of different skill levels enjoy recreation and enhance wellness. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

17
17
years of professional experience

Work History

Substitute Guide

Guidepost Montessori
Palm Beach Gardens, FL
02.2024 - 01.2025
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Maintained a safe learning environment by enforcing school rules and regulations.
  • Maintained accurate records of student attendance and performance.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Created an environment conducive to learning while managing challenging behaviors.
  • Served as a mentor for new substitute teachers when necessary.
  • Participated in staff meetings and professional development workshops.
  • Collaborated with other teachers to ensure student success.
  • Supported special needs students by providing individual instruction as needed.
  • Addressed individual student needs and accommodated learning differences.
  • Implemented conflict resolution strategies to manage student disputes.
  • Organized classroom activities, games and tasks to enhance interactive learning experience.
  • Took attendance and maintained attendance records during period as substitute.
  • Helped head teacher by restocking missing or low supplies in classroom.
  • Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
  • Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
  • Created stimulating learning opportunities through hands-on experience with educational toys and materials.
  • Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
  • Monitored children's progress and behavior, reporting observations to lead teacher.
  • Attended staff meetings and training sessions to improve childcare skills.
  • Instructed children in eating, resting and restroom habits.
  • Kept records of daily observations and information about activities, meals served and medications administered.

Babysitter

Babysitter for babies, toddlers and elderly
Orlando, FL
01.2019 - 01.2023

Planned and printed out worksheets for coloring and tracing alphabets and numbers and shapes.

Meal prepped

diaper changes

story time

playtime, board games

walking, stretching, meditation,dance

Medical Receptionist

Family Medicine Walk in Clinic
Orlando, FL
01.2008 - 06.2021
  • Entered patient information into system, including insurance, demographics and health history.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Protected patients by observing strict HIPAA guidelines.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Handled correspondence, managed files and performed other clerical duties for office staff.
  • Gathered, transcribed and typed medical information into charts.
  • Compiled physical and digital documents, charts and reports.
  • Followed infection control procedures to protect patients and staff in waiting area.
  • Handled office supply ordering, including ink cartridges, toner and paper
  • Trained new staff on office procedures, insurance processes and medical terminology.
  • Prepared and sent financial statements to support bookkeeping functions.

Volunteer

Give Kids The World Village
Orlando, FL
01.2019 - 01.2020
  • Volunteered to help with special events and programs by checking in participants and giving directions.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Welcomed customers and answered questions.
  • Communicated needs and issues to appropriate supervisors for administrative action.

ICO Mosque Interfaith Events Volunteer

Islamic Center of Orlando
Orlando, FL
01.2018 - 01.2020
  • Set up and took down chairs and tables.
  • Communicated effectively young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs.
  • Displayed event signs and posters to advertise upcoming events.
  • Greeted facility guests and directed smoothly individuals to scheduled party, desired game room or target activity.
  • Communicated directions to patrons for points in or outside of facility.

Shepherd's Hope Clinic Volunteer

Sister Zamona- Tazkiya Mosque
Orlando, FL
01.2018 - 01.2019
  • Performed general cleaning duties, keeping work areas clean and organized.
  • Re-stocked bins and shelves and displayed newest merchandise.
  • Transported laboratory results, biological specimens and patient records to correct locations.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Camp Boggy Creek Volunteer

Camp Boggy Creek- Catherine Johnson
Boggy Creek, FL
05.2018 - 05.2018
  • Engaged children in interactive activities, including organized arts and crafts, sports activities and field trips.
  • Complied with all safety rules to minimize incidents and accidents.

Project Manager for MWO Eid Clothing Drive

Sadaf Syed Executive Director of MWO
Orlando, FL
01.2018 - 01.2018
  • Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.

Volunteer

Free Clinic of Central FL
Orlando, FL
01.2017 - 01.2018
  • Prepared folders for new cases to be entered and organized closed files.
  • Dispensed materials and paperwork to all parties and filed away paperwork once completed.
  • Maintained up-to-date and accurate program files and records.
  • Assisted with clerical tasks, including filing, shredding and stuffing envelopes.
  • Communicated needs and issues to appropriate supervisors for administrative action.
  • Welcomed customers and answered questions.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Engaged with others successfully using strong verbal and written communication skills.

Project Downtown Orlando Volunteer

Volunteer
Orlando, FL
01.2016 - 01.2016

Packed lunch and gave to the homeless in downtown Orlando

Education

Psychology

Valencia College
Orlando, FL

Skills

  • Customer service management
  • Safety monitoring
  • General cleaning skills
  • Inventory tracking
  • Teambuilding
  • Relationship building
  • Project planning
  • Working collaboratively
  • Leadership
  • Speaks Hindi, Urdu
  • Front desk operations
  • HIPAA guidelines
  • Patient callbacks
  • Records maintenance
  • Telephone etiquette
  • Technologically savvy
  • Collaboration
  • Organization
  • Work ethic
  • Training & Development
  • Customer service
  • Decision-making
  • Friendly, positive attitude
  • Flexible
  • Records management
  • Babysitting/Eldersitter

Languages

English
Hindi
Urdu

Timeline

Substitute Guide

Guidepost Montessori
02.2024 - 01.2025

Volunteer

Give Kids The World Village
01.2019 - 01.2020

Babysitter

Babysitter for babies, toddlers and elderly
01.2019 - 01.2023

Camp Boggy Creek Volunteer

Camp Boggy Creek- Catherine Johnson
05.2018 - 05.2018

ICO Mosque Interfaith Events Volunteer

Islamic Center of Orlando
01.2018 - 01.2020

Shepherd's Hope Clinic Volunteer

Sister Zamona- Tazkiya Mosque
01.2018 - 01.2019

Project Manager for MWO Eid Clothing Drive

Sadaf Syed Executive Director of MWO
01.2018 - 01.2018

Volunteer

Free Clinic of Central FL
01.2017 - 01.2018

Project Downtown Orlando Volunteer

Volunteer
01.2016 - 01.2016

Medical Receptionist

Family Medicine Walk in Clinic
01.2008 - 06.2021

Psychology

Valencia College