- MS office
Sobin Joseph
Lead Process & Technical Specialist .
Bangalore,Karnataka
Summary
Experienced Lead Technical support specialist with over 10 years of experience in water Industry . Excellent reputation for resolving problems and improving customer satisfaction. Core expertise in the process and operation of integrated ZLD & Desalination plants.Excellent knowledge on key processes such as pretreatment technologies,HRSCC biological processes,UF ,MBR ,EDR RO, Thermal Systems ,ZLD etc .Deep understanding of different stages of services from ITO to O&M execution and handling customer expectations in different phases of project. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Lead Process & Technical Specialist ES -Services
SUEZ WATER TECHNOLOGIES & SOLUTIONS
Bangalore , Karnataka
2021.04 - Current
- Provide technical support to assess existing unit operation performance, interpret plant data and analyze root cause to identify solution for problems faced at sit.
- Observed safety practices and upheld standards.
- Reviewed O&M operations , identifying areas requiring improvement.
- Ensured support to all industrial O&M sites for all KPI deliverables with No penalties.
- Improve technical skills of customer services team through training initiatives .
- Build Technical capability in Services Team .
- Work together with ITO team in making Techno Commercial Proposals for BOO/Mobile/DBO deals .
- Supported services commercial team for validating and finalizing technical scope and KPI's .
- Supported team in putting optimized number for chemicals/ consumables /Manpower .
- Continuously improve Service excellence for O&M sites
- Integrates site experience into execution stage designs by participating in design stage reviews.
- Improve brand image of company by showcasing our technical capabilities to customer by solving their challenges and better position ourselves.
- Digital Transformation – Support business in Data analytics to make meaningful predictive decisions to support growth and mitigate risk.
- New initiatives for process optimization & cost optimization
Process &Technical Specialist ES -Services
SUEZ WATER TECHNOLOGIES AND SOLUTIONS
Bangalore , Karnataka
2017.10 - 2021.03
- Collaborated with operations team members to achieve target results.
- Took ownership of issues and set proper and realistic expectations to deliver prompt solutions.
- Process support and Troubleshoot any operations issue related to industrial segment
- Process monitoring & review of O&M sites specific to industrial segment Perform periodic review/audits on the each of the customer accounts in terms of services performance
- Driving digital culture -Implementing digital platform for plant performance monitoring
- Support commercial team for pre‐bid auditing ,water auditing for sites
O&M Segment Leader Middle Market
GE Water & Process Technologies, Bangalore
Bangalore , Karnataka
2016.06 - 2017.09
- Executed 12 O&M sites for corporate customers .
- Managed team of 12 field service engineers and 60 subcontractors .
- Maintained cost margin(CM) above 5% than targeted CM .
- Responsible for O&M execution and implementing operation excellence across the segment.
- Perform periodic review/audits on each of customer accounts in terms of services performance.
- Satisfaction and driving profitable.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Buildup strong relation ship with customer.
- Identifying best practices and ensuring continuous improvement in the O&M activities .
- EHS monthly inspection for O&M site & EHS monthly review with site team & Management . Ensure ZERO incidents in O&M sites . Implement EHS best practices .
- Support Operations team in O&M Renewals by demonstrating VGP to customers & Relationship building .
- Involve in Water audit for prospective O&M Business opportunities.
- Analyzing cost run at each site .
- Involving with commercial team during negotiation
O&M Coordinator-Corporate Account
GE Water & Process Technologies
Bangalore , Karnataka
2014.04 - 2016.05
- As key account O&M coordinator for F&B corporate O&M accounts. Successfully executed 10 O&M sites.
- Plant operation & stabilization support for complex wastewater plant involved with multiple technologies such as HRSCC,MBR ,UF ,RO EDR &ZLD .
- EHS monthly inspection .
- Performance review meeting with customer and Business segment leader
Field Services Engineer
GE Water & Process Technologies
Pune , Karnataka
2013.04 - 2015.03
- Commissioning and operation of world first cock oven Zero liquid discharge plant for JSW –steal Bellary (MBR,RO,ZLD,Capacity -6MLD) .
- Commissioning of ETP for Pepsi Sangareddy ,India (MBRtechnology,capacity-1.1MLD) .
- Commissioning and operation of ZLD for Lanxess, Nagda, India (Purification Section & Crystallization Unit.
- Operation and maintenance engineer for STP Infosys Pune (MBR plant, capacity-2MLD) .
- Vendor management Responsible for implementing EHS & OSHA standards in site Labor management
- Erection and commissioning of wastewater treatment plant
- Operation and maintenance of wastewater treatment plan
- Managed maintenance data records and tracked operating information for onsite reference.
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Maintained tools and equipment, parts inventory and library of machine manuals.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
Process Engineer
Amazon Envirotech Private Limited
Bangalore
2011.10 - 2013.04
- Erection and commissioning of ETP for Oiltanking ODFJELL Sohar port ,Oman (chemical oxidation).
- Erection and commissioning of ETP for Piramal health care limited. mahad .
- Operation and maintenance of different STP's
- Design domestic or industrial water or wastewater treatment plants.
- Lab analysis of effluent and influent.
Education
Bachelor of Engineering - Environmental Engineering
PES College of Engineering
Karnataka 2007.07 - 2011.07
Skills
- Technical issues analysis
Accomplishments
- Award during the townhall for Team spirit for the year 2022
- Awarded GRP mentor certificate for training first batch of GEST's for the year 2021
- Multiple service excellence award for the period of 2013 to 2016 from GE water & process technologies .
Professional
Academic
Represented the college in a national level quiz conducted by IIS
Received NCC A certificate with b grade.
Participated in various sports, science and work experience events and win couple of prices
Represented the school in a national level science fest and win best drama award
Additional Information
I have an Australian Job Visa valid for two years .
Certification
- QMS Internal Auditor training course for ISO 9001:2015
Timeline
Lead Process & Technical Specialist ES -Services
SUEZ WATER TECHNOLOGIES & SOLUTIONS
2021.04 - Current
- QMS Internal Auditor training course for ISO 9001:2015
2018-10
Process &Technical Specialist ES -Services
SUEZ WATER TECHNOLOGIES AND SOLUTIONS
2017.10 - 2021.03
O&M Segment Leader Middle Market
GE Water & Process Technologies, Bangalore
2016.06 - 2017.09
O&M Coordinator-Corporate Account
GE Water & Process Technologies
2014.04 - 2016.05
Field Services Engineer
GE Water & Process Technologies
2013.04 - 2015.03
Process Engineer
Amazon Envirotech Private Limited
2011.10 - 2013.04
Bachelor of Engineering - Environmental Engineering
PES College of Engineering
2007.07 - 2011.07
Software
- C++
- RO Projection
- OLI
- Tableau
Interests
- Travelling
- Cooking
- Football
- Volunteering
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