Sobina Pervez
Metuchen,NJ
Summary
HI BEING A HIGHLY MOTIVATED INDIVIDUAL WHO LOVES TO LEARN NEW THINGS EVERYDAY AND ALWAYS LOVES A CHALLENGE, I HAVE WORKED IN DIVERSE FIELDS FROM SALES TO CASHIERS TO FOOD SERVICE WORKER WHERE I HAVE DEALT WITH NUMEROUS CUSTOMERS AND HAVE A DIVERSE EXPERIENCE IN CUSTOMER SERVICE. I LOVE TO READ AND WRITE BOTH AND THE BEST EXPERIENCE I HAVE HAD IS WORKING AT JFK HIGH SCHOOL ISELIN NJ WHERE WE INTERACTED WITH OUR STUDENST AND SPEND TIME WITH THE KIDS. IN MY OPINION KIDS ARE YOUR BEST CUSTOMERS WITH OPEN OPINIONS AND HONESTY ANDI LOVE WORKING WITH THEM . HAVE KNOWLEDGE IN DEALING WITH DAILY TANTRUMS AND HOW TO SOOTHE THEM SINCE I DO TEACH MY NEPHEWS. WORKING AS AN ASSISTANT TEACHER TAUGHT ME HOW EACH CHILD IS DIFFERENT YET SIMILAR IT IS SO AMAZING TO SEE HOW YOUND MINDS WORK AND ACHIEVE THEIR MILESTONES. I HOPE TO FURTHER MY EXPERIENCE BY WORKING WITH YOU IN YOUR HIGHLY PRESTIGIOUS ORGANIZATION.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Lightbridge Academy
08.2023 - 08.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Completed daily reports, meal count sheets, and attendance logs.
- Managed around 15 students in the classroom with the help of other teachers and ensured each one took part in all the extra curricular activities as well as outdoor play.
Food Service Worker
Pomptonian
11.2021 - Current
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Sales Representative
Sears
04.2013 - 05.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Food Service Worker
Chartwells Schools Dining Services
01.2017 - 11.2021
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Greeted customers and answered inquiries regarding menu items and specials.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
DIPLOMA - INTERIOR DECORATION
Penn Foster Career School
Scranton, PA12.1999
Bachelor of Arts - ECONOMICS
PAKISTAN COLLEGE SHARJAH
SHARJAH UAE06.1998
O' LEVELS - ENGLISH, MATHS AND SCIENCE
UNIVERSITY OF LONDON
DUBAI, UAE05.1992
Skills
- SELF MOTIVATED
- HIGHLY ORGANIZED
- GOOD COMMUNICATION SKILLS
- LOVE WORKING WITH TEAM
- LOVE WORKING WITH KIDS
- ALWAYS TRYING TO GAIN MORE KNOWLEDGE
- LOVE TO READ AND SOLVE PUZZLES
- GOOD WITH COMPUTERS AND TYPING
- BILINGUAL(ENGLISH AND URDU)
- HIGHLY FOCUSED
- ALWAYS AIMING TO ACHIEVE A HIGH STANDARD
Certification
1. CERTIFICATE OF ACHIEVEMENT IN SECRETARIAL SKILLS
2. CERTIFICATE OF ACHIEVEMENT IN POWERPOINT
3. CERTIFICATE OF ACHIEVEMENT IN TELEPHONE TECHNIQUES
4. CERTIFICATE OF ACHIEVMENT IN SELF CORRESPONDENCE
5. CERTIFICATE OF ACHIEVEMENT IN ENGLISH TYPING
Timeline
Food Service Worker
Pomptonian
11.2021 - Current
Food Service Worker
Chartwells Schools Dining Services
01.2017 - 11.2021
Sales Representative
Sears
04.2013 - 05.2020
Assistant Teacher
Lightbridge Academy
08.2023 - 08.2024
DIPLOMA - INTERIOR DECORATION
Penn Foster Career School
Bachelor of Arts - ECONOMICS
PAKISTAN COLLEGE SHARJAH
O' LEVELS - ENGLISH, MATHS AND SCIENCE
UNIVERSITY OF LONDON