Sochiata (SAM) Sovannara
Miami,FL
Summary
Adept at fostering social integration and ensuring child safety, I honed my multitasking and planning skills across roles, notably as a Family Nanny for Cassie Mor. My approach blends professionalism with creativity, achieving a harmonious environment that promotes growth. Recognized for reliability and teamwork, I excel in dynamic settings, always prioritizing client satisfaction and safety.
Overview
5
5
years of professional experience
Work History
Family Nanny
Cassie Mor
05.2024 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Played games, worked on puzzles, and read books to young children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted with light housekeeping duties as well as running errands.
- Taught children basic life skills, manners and personal hygiene.
- Coordinated playdates and outings to meet children's physical and social needs.
- Encouraged children to be understanding and patient with others.
Family Nanny
Elena Bulatova
02.2024 - 10.2024
- Built positive and nurturing environments to support child social and emotional growth.
- Involved children in caring for household pets and chores.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Supervised children on playground to help develop physical and social skills.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted with light housekeeping duties as well as running errands.
- Taught children basic life skills, manners and personal hygiene.
- Coordinated playdates and outings to meet children's physical and social needs.
- Monitored children's play activities to verify safety.
Receptionist/Admissions Coordinator
Villa Elena Healthcare Center
07.2023 - 12.2023
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
Dental Assistant
Dr. Brandon Nguyen Dental Office
12.2021 - 06.2022
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
- Scheduled and confirmed patient appointments.
Concierge
Sunrise Senior Living
07.2021 - 10.2021
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assisted guests with variety of services and local attraction information.
- Managed check-in and check-out procedures for guests.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Handled customer complaints to satisfy and retain guests.
Assistant
The Khmer Post Newspaper
06.2019 - 06.2021
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Proofread and edited documents for accuracy and grammar.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
Cashier
Kohl's
08.2020 - 12.2020
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Arts - Biochemistry
Hawaii Pacific University
Honolulu, HIHigh School Diploma -
Lakewood High School
Lakewood, CA06-2019
Skills
- Safety awareness
- Social integration
- Multitasking Abilities
- Basic cooking
- Child Safety Procedures
- Professionalism
- Reliability
- Money Handling
- Excellent Planning Skills
- Teamwork and Collaboration
- Originality and Creativity
Timeline
Family Nanny
Cassie Mor
05.2024 - Current
Family Nanny
Elena Bulatova
02.2024 - 10.2024
Receptionist/Admissions Coordinator
Villa Elena Healthcare Center
07.2023 - 12.2023
Dental Assistant
Dr. Brandon Nguyen Dental Office
12.2021 - 06.2022
Concierge
Sunrise Senior Living
07.2021 - 10.2021
Cashier
Kohl's
08.2020 - 12.2020
Assistant
The Khmer Post Newspaper
06.2019 - 06.2021
Associate of Arts - Biochemistry
Hawaii Pacific University
High School Diploma -
Lakewood High School
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