Socorro Angulo

Clerical Officer

Public Health Wic Department

02.2024 - 08.2025

Lead of Wichealth.org in charge of distributing the list of call in the morning evenly between zoom class for the day
Training and assisting with wichealth.org
Opening and closing office
Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
Developed effective time management skills by prioritizing tasks according to urgency and importance.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Demonstrated versatility in handling diverse clerical tasks including scheduling appointments, answering phones, and coordinating travel arrangements.
Kept reception area clean and neat to give visitors positive first impression.
Contributed to a positive work environment by assisting colleagues with various tasks as needed.
Responded to inquiries from callers seeking information.
Facilitated thorough training for new hires, contributing to their seamless integration into the team.
Managed complex calendars for multiple supervisors, ensuring optimal use of time during busy periods without conflicts or doublebookings.
Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Answered in-person inquiries about , policies and procedures to provide accurate information.
Maintained accurate records and confidentiality of inventory.
Provided basic computer assistance to help patrons access needed resources.
Offered basic reference assistance to support information needs.
Provided assistance and support to staff in regard to facility maintenance, security, and services.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Maintained up-to-date employee records to assist in human resources planning.
Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Reduced errors in data entry through rigorous attention to detail and double-checking work.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Summary

Overview

Work History

Clerical Officer

Education

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Clerical Officer

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