Socorro Fernandez
West Babylon
Summary
Experience in property management and real estate professional with 25+ years of leasing, sales, and client relationship management expertise. I have a proven track record in managing residential and commercial properties, driving sales, and delivering exceptional customer service. Skilled in contract negotiations, tenant relations, market analysis, and property maintenance oversight. I am dedicated to maximizing property value and ensuring client satisfaction through strategic problem-solving and effective communication. Resourceful Property Manager adept at ensuring high levels of tenant satisfaction while managing operational and financial aspects of property management efficiently. Specializing in strategic planning, lease administration, and property maintenance protocols to enhance asset value. Excel in negotiation, conflict resolution, and time management skills, crucial for navigating complex situations and fostering positive relationships with tenants and stakeholders.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Real Estate Salesperson
Malvec Acquisitions LLC
Jackson Heights
01.2019 - Current
- Cultivate and maintain lasting relationships with buyers, sellers, and investors, and provide personalized service to ensure smooth and successful transactions.
- Proven ability to guide first-time homebuyers, investors, and sellers through educational seminars, showing them every step of the real estate transaction process.
- Conduct comprehensive market research and property evaluations, offering clients up-to-date information on trends, pricing strategies, and investment opportunities.
- Expertly negotiate offers and contracts, ensuring favorable terms for all parties involved. Handle high-stakes transactions with professionalism and confidence.
- Manage all aspects of the closing process, working closely with attorneys, inspectors, appraisers, and lenders to ensure timely and successful transactions.
- Utilized social media platforms such as Facebook, Twitter, and Instagram to advertise properties.
- Updated website content regularly with new listings, open house dates.
- Developed, maintained, and tracked personalized marketing plans tailored specifically to individual homeowners for property sales.
Commercial Property Manager
Parkchester Preservation
Bronx
07.2015 - 08.2020
- Oversaw the day-to-day operations of eighty-two commercial properties, ensuring that all building systems were maintained.
- Coordinated with contractors and vendors for repairs, maintenance, and renovations.
- Served as tenants' primary point of contact, addressing concerns and resolving issues promptly. Conducted regular inspections and communicated updates and policies.
- Managed rent rolls and worked to minimize vacancy rates through proactive marketing, negotiating lease terms, and ensuring compliance.
- Tracked rent collection, enforced late fees, and ensured timely tenant payments.
- Established and maintained relationships with vendors and contracts. Solicited bids, negotiated contracts, created work orders, and ensured that the quality of service was done to par.
- Prepared and managed annual budgets for renovation projects, monitored income and expenses, and generated financial reports for the property owners.
- Developed and implemented marketing strategies to attract new tenants. Created marketing materials, managed online listings, and conducted property showings for potential tenants.
- Ensured property complies with local, state, and federal regulations, including safety, environmental, and building codes.
Education
ASSOCIATE DEGREE - Business Management
HOSTOS Community College
Bronx, NY01.2014
Skills
- Analytical problem-solving
- Strong organizational skills
- Excellent negotiation skills
- In-depth industry knowledge
- Data analytics and reporting
- CRM tools like Salesforce
- MLS (Multiple Listing Service)
- Social media marketing
- Pricing and valuation RPR
- Yardi
- AppFolio
- MDR
Certification
Real Estate Salesperson, LIBOR/NAR, Long Island, NY, 01/2019, Present
Languages
- English, Fluent
- Spanish, Fluent
Affiliations
Volunteer, Community Clean-Up Drives – Participated in monthly neighborhood beautification efforts.
Small Business Supporter – Passionate about uplifting local businesses by promoting them on social media and through word of mouth
Accomplishments
- Top Producer Award – 2021
Recognized as a top-performing real estate agent in Hudson County for exceeding annual sales targets and client satisfaction benchmarks. - 5-Star Client Service Recognition – Zillow & Google Reviews
Maintained consistent 5-star ratings across platforms based on responsiveness, expertise, and successful closings.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Real Estate Salesperson
Malvec Acquisitions LLC
01.2019 - Current
Commercial Property Manager
Parkchester Preservation
07.2015 - 08.2020
ASSOCIATE DEGREE - Business Management
HOSTOS Community College
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