Socorro Mendoza
Merced,CA
Summary
Trained healthcare professional with expertise in patient interaction and communication. Proven ability in scheduling appointments, processing referrals, and developing diagnosis and treatment plans. In-depth knowledge of medical terminology and compliance with HIPAA regulations.
Overview
16
16
years of professional experience
Work History
COVID-19 Temperature Screener
The Accent Group
07.2020 - 12.2020
- Monitored current COVID-19 guidelines and updated protocols to ensure compliance with public health recommendations.
- Delivered instructions to visitors post-temperature screenings, facilitating seamless experiences for all involved.
- Ensured confidentiality and professionalism when managing sensitive patient information per HIPAA regulations.
Medical Assistant
UC Merced
10.2015 - 04.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing, and scanning documents.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
University Pediatrics Center
02.2005 - 10.2018
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Administered routine immunizations, Medications under the Doctor's orders.
Education
Associate of Arts - Office Administrator
Merced College
Merced, CA05-2025
No Degree - Medical Assistant
Merced College
Merced, CA05-1996
Skills
- Patient confidentiality
- Data recording accuracy
- Infection control expertise
- Personal protective equipment use
- First aid training
- Problem-solving
- Vital signs documentation
- Verbal and written communication
- Appointment scheduling
- Teamwork
- Medical terminology knowledge
- Multitasking Abilities
- Effective communication, Bilingual in Spanish/English
Timeline
COVID-19 Temperature Screener
The Accent Group
07.2020 - 12.2020
Medical Assistant
UC Merced
10.2015 - 04.2020
Medical Assistant
University Pediatrics Center
02.2005 - 10.2018
Associate of Arts - Office Administrator
Merced College
No Degree - Medical Assistant
Merced College
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