Socrates Garcia

Supervises staff concerning specific areas of responsibility which include quality standards, department policies and procedures, and service levels.
Create and manage departmental schedules.
Ensures compliance with federal, state, and local regulations.
Interviews and selects environmental services.
Conducts annual performance evaluations in the department.
Maintains and adheres to environmental services departmental policies/procedures relative to OSHA, DHS, AOA, NFPA, OSHPD, County, and other governing agency regulations and standards.
Coordinates, schedules, oversees and conducts employee training/development necessary to meet established performance standards, teamwork, and service criteria.
Performs area inspections with assigned EVS and Nutrition personnel to evaluate/monitor performance, customer satisfaction, and infection prevention program compliance.
Ensures compliance with sanitation and food temperatures, including preparation for inspections by the county and AOA.
Ensures general inspections are completed daily, and monthly inspections are completed in all building areas.
Supervises EVS and Nutrition employees (if applicable) to ensure that work techniques, quality assurance standards, department policies and procedures, and job specifications are adhered to.
Assists in maintaining budget compliance.
Identifies and recommends opportunities to decrease costs and increase service levels.
Participate in Environment of Care inspections.

Manages and maintains EVS and Nutritional inventory supplies with established par levels.
Assists in maintaining in-service information for EVS and Nutrition Staff for both mandatory educational and training needs.
Assists in ordering supplies and inventory logistics within the department.
Holds monthly Environmental EVS & Nutrition staff meetings.
Ensures staff complete all mandatory training and other employment requirements.
Assists in the development and implementation of departmental policies and procedures and work standards.
Coordinates special projects as assigned, including working with other departmental leaders to meet their needs for specific events.
Create and manage work orders (internal and external) and manage logistics for repairs needed to equipment within the department.

• Oversaw team of security officers and managed scheduling and performance evaluations.
• Recorded incident reports with detailed accounts of occurrences.
• Screened vendors and contractors before granting access to restricted areas within venues.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Developed and implemented strategies to prevent and respond to security incidents.
• Conducted regular patrols of facility to detect and deter security threats.
• Coordinated with security personnel or other departments to establish safety of visitors and staff.
• Analyzed and investigated incidents alongside functional management and security supervisors.

• Assessed competing priorities to determine necessary supplies, vehicles and personnel to complete transport duties.
• Adhered to established protocols and safety procedures for loading and transporting potentially hazardous cargo.
• Inspected all received aircraft parts to verify compliance with FAA regulations.
• Managed and adjusted planned transportation activities to accommodate unexpected challenges or emergency airdrops.

• Manages the environmental services operations of a Medical Center and attached and/or detached Medical Office Building(s)
• Develops and implements efficient/productive cleaning methods, supervises environmental services personnel and manages administration of training programs, and customer relations
• Ensures compliance with standards and regulations
• Manages the daily operations of the department
• Regulates daily activities of staff, providing necessary guidance and support to maintain quality performance standards
• Supervises environmental services employees to ensure that work techniques, quality assurance standards, department policies and procedures and job specifications are adhered to
• Interviews and selects environmental services personnel and oversees staff training and development as outlined by EVS policies and procedures
• Administers annual performance assessment process
• Develops, initiates, and maintains EVS departmental policies/procedures
• Documents staff training to ensure full program compliance
• Communicates and coordinates department activities with those of other departments by attending and participating in medical center, service area and regional committees such as peer groups, safety, disaster, infection control.

• The wheeled vehicle mechanic is primarily responsible for supervising and performing maintenance and recovery operations on wheeled vehicles and associated items, as well as heavy-wheeled vehicles and select armored vehicles
• My duties and responsibilities consist of, but are not limited to
• Maintain wheeled vehicles, their associated trailers and material handling equipment systems
• Inspecting, servicing, maintaining, repairing, replacement, adjusting and testing of wheeled vehicles and material handling equipment systems, subsystems and components
• Service automotive electrical systems including wiring harness, and starting and charging systems
• Perform wheeled vehicle recovery operations
• Power plant/packs, compression ignition engines and engine fuel systems, air induction and exhaust systems and cooling systems
• Vehicle chassis and powertrain components including, frame crossmembers, clutches assemblies, transmissions, transfers, final drives, propeller shaft assemblies, brake systems, steering systems, suspensions systems, fifth wheel assemblies, wheeled vehicle crane, hoist and winch assemblies, and hydraulic systems
• Automotive electrical systems including wiring harness, starting and charging systems
• Performs Preventive Maintenance Checks and Services (PMCS)
• Removes, replaces, adjusts, cleans and installs parts and components such as wheel seals, switches, sensors, fuel pumps, water pumps, and other bolt-on components and accessories of similar complexity
• Experience in performing limited diagnosis, routine repair, and maintenance on heavy duty mobile equipment, combat, tactical and automotive vehicles.

• As the Operations Manager I collaborate with Area Managers, Supervisors, and Team Leads in tracking and reporting quality, performance and financial Key Performance Indicators (KPIs)
• Essential to this role is serving as a champion of serv icon Core Values: achieving operational excellence through Pride, Safety, Truth, Kindness, Collaboration, and Performance
• Operations manager responsibilities included: Served as key leadership team member for staff assigned to mid to large accounts in same or closely located sites
• Client relations, recruitment, interviewing and selecting individuals
• Safety training programs, review of daily work schedules, work orders, quality program inspections, assist in inventory management, and annual performance appraisals
• Interacts frequently with clients and staff in a professional and responsive way, consistent with Serv icon's company policies, values, mission, and objectives
• Conducts monthly safety meetings, on the spot corrections, counseling, and retraining on unsafe practices
• Executes janitorial policies, procedures, and changes to ensure sustainable and cost-effective use of staff's time, supplies, equipment, and processes
• Helps complete deliverables in client's agreement and Statement of Work to highest possible standards.

• Under the direction of the Building Manager and Area Residence Hall Manager, the Principal Housekeeping manager oversees housekeeping functions for a multi-unit residence hall facility, which houses over 2,100 residents and up to 662,000 sq
• Feet of residential and non-residential common areas
• Responsible for daily supervision of between 16-37 full-time career housekeepers, up to 3 full-time career Custodial Supervisors and up to 30 seasonal casual staff
• Ensure housekeeping/maintenance standards are met and exceed customers' expectations
• Assist in preparation and management of a departmental labor budget of up to approximately $1.1 million and expenditures of $900,000
• Responsible for the monthly management and inventory of all supplies/expenditures
• Provide on-the-job training to staff, including proper use of chemicals and equipment, and ensure compliance with published safety standards.

• As a Housekeeping Supervisor oversees housekeeping functions for a multi-unit residence hall facility, which houses up to 2,000 residents, and non-residential/common areas up to 200,000 sq
• Feet
• Responsible for daily supervision of between 16-20 full-time career housekeepers and up to 10 seasonal casual staff
• Ensure housekeeping/maintenance standards of meeting and exceeding customer expectations are kept
• Provide on-the-job training to staff, including proper use of chemicals and equipment, and ensure compliance with published safety standards
• My responsibilities are as followed: Skill in managing a variety of personnel-related matters, (e.g
• Employee training and appraisal, career development, interviewing and selection, employee relations and corrective action)
• Ability to conduct on-site inspections of units for quality control and maintenance needs
• These inspections involve walking, standing, climbing (e.g
• Stairs and ladders), stooping and crouching
• Ability to communicate effectively on a one-to-one basis and in small group settings to delegate work assignments, conduct unit business and explain department/university policies and procedures as applicable
• Skill in supervising custodial staff and work, to include working knowledge of proper procedures for cleaning and sanitation of public areas, office space and meeting rooms.

• As a Lead Custodian at CSUN my responsible are routine cleaning and supervising routine cleaning of all areas of the buildings and monitoring the grounds
• As a Lead Custodian I assume increased responsibility, and typically act as the liaison or intermediary between Managers or Supervisors and the custodial staff
• I am the prime contact at a location for staff and customer
• I supervise and instruct custodial personnel in the proper procedures and cleaning standards of the customers and the University
• My Duties are as followed: Helps in the selection, assignment, scheduling, and training of members of the custodial staff
• Provides leadership to the custodial staff on a daily basis
• Provides management with ongoing communication and acts as the primary contact for the sites by meeting regularly with them
• Plans and oversees all custodial work, maintaining a high standard of safety, cleanliness, and efficiency
• Coordinates cleaning plans and schedules of custodial personnel
• Inspects the performance of the custodial staff on an ongoing basis
• Maintains an inventory and recommends selection of suitable custodial supplies
• Locks and unlocks doors
• Activates and deactivates the alarm system
• Sweeps and wet and dry mop floors
• Waxes floors and operates buffing machines
• Vacuums and cleans carpeting
• Washes windows and polishes furniture
• Cleans restrooms
• Performs other duties as assigned.

• As a senior custodian at UCLA, I perform various housekeeping duties while maintaining the highest standard, and quality of custodial service
• My duties and responsibilities as a senior custodian at UCLA consist of, but are not limited to
• Building security, and safety
• Reporting any suspicious activity to the appropriate authorities
• Operating campus vehicles to transport materials to job sites
• Following safety practices and procedure
• Counseling staff in regards to job related incidents
• Problem Solving/Conflict resolution
• Ensuring Confidentiality, and Integrity of sensitive information
• Assisting supervisor with new employee interviews
• Preparing, and maintaining custodial records in accordance with UCLA guide lines
• Making special equipment recommendations to leadership
• Purchasing of supplies and equipment
• Preventative Maintenance.