SODNET MASSILLON

Motivated professional experienced in maintaining and repairing various systems and equipment. Skilled in diagnosing and troubleshooting technical issues for optimal performance. Demonstrated ability to complete projects on time and within budget, with strong knowledge of tools for maintenance tasks. Proven track record of providing excellent service with high accuracy, committed to safety regulations and customer satisfaction. Experienced Maintenance Technician adept at interpreting blueprints, developing schedules, and overseeing team operations. History of hard work and dependability in diverse maintenance duties. Dedicated to ensuring optimal equipment functionality through managing routine and complex maintenance tasks, with a strong understanding of tool operation and safety measures.

• Jean Claude Eli, Westgate Resorts, 407-694-8057
• Jean P. Pervy, Waltz Disney World, (407) 485-3246
• Arold Joasil, Orlando Health, 407-953-4513
• Milot Bayard, Marriott resort vacation Club, 407-272-0295

Reduced Room Downtime:

Diagnosed and repaired HVAC, plumbing, and electrical issues swiftly, reducing guest room downtime by 30% and improving overall guest satisfaction.

Preventative Maintenance Program:

Developed and implemented a preventative maintenance schedule, resulting in a 25% reduction in emergency repair requests and increasing equipment lifespan.

Energy Efficiency Improvements:

Replaced outdated lighting and fixtures with energy-efficient alternatives, cutting utility costs by 18% over 12 months.

High Guest Satisfaction Ratings:

Maintained a 95%+ guest satisfaction rating for maintenance response time and quality, as noted in customer reviews and internal feedback surveys.

Safety Compliance:

Ensured 100% compliance with OSHA and local safety regulations by conducting regular inspections and staff training sessions.

Cost-Saving Repairs:

Saved the hotel an estimated $10,000 annually by performing in-house repairs that previously required third-party contractors.

Team Collaboration:

Collaborated with housekeeping and front desk staff to quickly resolve guest issues, earning “Employee of the Month” recognition twice in one year.

Emergency Response:

Responded to and resolved emergency maintenance issues (e.g., pipe bursts, power outages) within an average of 30 minutes, minimizing disruption to guests.