Summary
Overview
Work History
Education
Skills
Volunteered for Chef Penny at the NYC Chocolate Academy
Timeline
Generic

Soeun Moon

Ridgewood,United States

Summary

Current student of the Institute of Culinary Education with 3 years of experience in customer service. Hard working, to provide the best customer and service and environment to the team.

Speaks English and Korean

Overview

2
2
years of professional experience

Work History

Saigon Kitchen - Fort Lee, NJ

Supervisor
10.2021 - Current
  • maintain a friendly and safe enviroment for all staff and customers to ensure exceptional experience
  • deal with customer complaints/ concerns and turn it into an excellent experience
  • manage smooth functioning operation while maintain a high standard of customer satisfaction
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

ICE Diploma - Pastry And Baking

Institution of Culinary Education
Manhattan, NY
05.2024

Skills

Customer service

Safe food handling

Quality control

Resourceful problem solver

Team management

Team building

Volunteered for Chef Penny at the NYC Chocolate Academy

Helped Chef Penny Stankiewicz make chocolate truffles to show the customers the process 

Presented and served the made chocolates 

Kept an organized and professional mannerism 

Timeline

Saigon Kitchen - Fort Lee, NJ

Supervisor
10.2021 - Current

ICE Diploma - Pastry And Baking

Institution of Culinary Education

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Soeun Moon