Sofia Gilchrist
Kalama,WA
Summary
Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Kelso, WA
06.2024 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Cleaning Crew Member
Calvary Community Church
Longview, WA
08.2023 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
Pet Sitter
Dorothy Mclelland
Longview, WA
06.2022 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Babysitter
Maddox
Brush Prairie, WA
12.2022 - 12.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Catering Staff Member
As You Wish Nw Weddings And Events
Vancouver, WA
08.2021 - 11.2023
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Maintained flexible work schedule to meet event needs.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Proactively resolved customer concerns or issues, maintaining a high level of client satisfaction.
- Cleaned and organized kitchen stations to promote team efficiency.
Education
High School Diploma -
Homeschooled
Kalama, WA06.2024
Skills
- Efficient Cleaning Techniques
- Deep cleaning processes
- Basic maintenance tasks
- Chemical Handling
- Dishwashing
- Flexible scheduling
- Customer service-focused
- Customer Service
- Team Collaboration
- Adaptable and Flexible
- Communication and Interpersonal Skills
Timeline
Barista
Dutch Bros
06.2024 - Current
Cleaning Crew Member
Calvary Community Church
08.2023 - Current
Babysitter
Maddox
12.2022 - 12.2023
Pet Sitter
Dorothy Mclelland
06.2022 - Current
Catering Staff Member
As You Wish Nw Weddings And Events
08.2021 - 11.2023
High School Diploma -
Homeschooled