Summary
Overview
Work History
Education
Skills
Timeline
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Sofai Mao

Delray Beach ,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Patient Care Coordinator Supervisor

OnSite Dermatology
Boca Raton , FL
04.2019 - Current
  • Maintain daily flow and operations of growing medical office.
  • Answering phones, emails and fax requests.
  • Verify patients insurance using EMR system and third-party verification sites.
  • Implemented new verification methods that improved efficiency while maintaining accuracy levels.
  • Working efficiently, paying close attention to details.
  • Investigating and resolving billing inconsistencies.
  • Providing exceptional customer service.
  • Send medical records to MOHs, PCP and Home Health offices.
  • Approve all scheduling staff time off requests.
  • Assist Marketing with outreach to new communities.
  • Prepare daily, weekly and monthly comprehensive patient revenue reports.

Accounts Payable Coordinator

Tenet Healthcare Corporation
Boca Raton, FL
06.2018 - 01.2019
  • Verified that all vendor invoices have been approved according to policy before processing payments.
  • Prepared journal entries and reconciled accounts to complete month-end closing processes.
  • Matched invoices with purchase orders, audited for discrepancies, and coded each according to general ledger standards.
  • Reconciled accounts payable transactions.
  • Performed administrative tasks to support strategic initiatives.
  • Organized records for yearly audits.
  • Maintained vendor records and communicated with vendors to resolve discrepancies.

Sales Associate

Home Depot
Boca Raton, FL
07.2016 - 06.2018
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.

Education

High School Diploma -

Leone High School
Pago Pago, AS

Bachelor of Arts -

University Hawaii At Manoa
Kaneohe, HI

Skills

  • Time Management
  • Customer Relations
  • Verbal Communication
  • Dependable and Responsible
  • Conflict Resolution
  • Written Communication
  • Analytical and Critical Thinking
  • Microsoft Word

Timeline

Patient Care Coordinator Supervisor

OnSite Dermatology
04.2019 - Current

Accounts Payable Coordinator

Tenet Healthcare Corporation
06.2018 - 01.2019

Sales Associate

Home Depot
07.2016 - 06.2018

High School Diploma -

Leone High School

Bachelor of Arts -

University Hawaii At Manoa

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Sofai Mao