Sofía M Figueroa
Carson,California
Summary
Seeking an opportunity with a team that is aware of the first point of contact importance to an organization's operational image. Self-motivated, organized, dependable, ability to multi-task while dealing with multiple demands and a team player.
Overview
8
8
years of professional experience
Work History
Administrative Assistant/Council Aide
City Of Los Angeles, 13th Council District
12.2022 - Current
- First point of contact for City Hall office
- Answer phones and manage Councilmembers daily emails
- Process certificates and resolutions
- Accounts payable, office supplies and billing
- Building and Maintenance City services requests
- Assist the Scheduler and Office Manager with memorandums
- Scheduler for Planning Director
- Facilitating and requesting PO invoice for events
- Assisting in providing parking request
- Process requests for Publishing Services
- Responsible for the office contact management system
- Assist staff with trouble shooting
- Mail Distribution
- Screen and delegate calls as well provided support for all the staff when needed
Administrative Deputy/Council Aide
City Of Los Angeles, 11th Council District
03.2022 - 12.2022
- First point of contact for City Hall office
- Answer phones and manage Councilmembers daily emails
- Process certificates and resolutions
- Accounts payable, office supplies and billing
- Building and Maintenance City services requests
- Assist the Scheduler and Office Manager with memorandums
- Responsible for the office contact management system
- Assist staff with trouble shooting
- Mail Distribution
- Processed GCP requests
- Screened and delegated calls as well provided support for all the staff when needed
Server/Customer Greeter
Tavern On Main
01.2020 - 05.2022
- Customer Service
- Responsible for reservations and seating
- Opened and closed the tavern – ensured all equipment was stored and doors were locked
- Responsible for cashier closeout
Receptionist
Centro Dental Sonora
01.2016 - 01.2019
- Greeted and checked in patients
- Answered calls, scheduled appointments
- Maintained medical supply inventory
- Processed insurance and cash payments
Education
6 Semesters of 7 - Linguistics
Universidad De Sonora
Hermosillo, Sonora 07.2021
Skills
- Organizational Skills
- Microsoft Office (Word, PowerPoint, Excel)
- Multi-task
- Bilingual (English & Spanish)
- Customer Service
- Strong communication
- Google Drive
- Positive and energetic
Timeline
Administrative Assistant/Council Aide
City Of Los Angeles, 13th Council District
12.2022 - Current
Administrative Deputy/Council Aide
City Of Los Angeles, 11th Council District
03.2022 - 12.2022
Server/Customer Greeter
Tavern On Main
01.2020 - 05.2022
Receptionist
Centro Dental Sonora
01.2016 - 01.2019
6 Semesters of 7 - Linguistics
Universidad De Sonora
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