SOFEA SHARMAINE BINTI MAZLAN

● Helped to archive increases in sales.

● Communicated effectively with colleagues and superiors.

● Implemented effective marketing techniques and strategies.

● Discussed promotions , products , and anything pertaining to better and more satisfactory service for

the customer.

● Accurately verified information and updated information database as necessary.

Education

● Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.

• Greeted customer with friendly and helpful attitude all times.
• Brought forth genuine interest in food and beverages.
• Participated in staff workshops and team-building events.
• Memorized orders and aimed to provide fast and quality service to all customer.
• Learned every menu preparation and numerous off-label drinks to meet all customer needs.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

• Greeted visitors with a friendly and helpful attitude.
• Assisted employees with any administrative work , including the editing , proofreading and distributing
• Made and received calls and scheduled appointments.
• Prepared and submitted quarterly / annual payroll taxes.
• Created invoices as well as billing to submit to clients.

• Presenting and promotes product including package
• Worked in accordance with company values to achieve future goals.
• Maintained eagerness to add to my knowledge and skills.
• Analyzed past sales data and team performance to develop realistic sales goals
• Selected correct products based on customer needs, product specifications and applicable regulations
• Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 80 %