Sofia Adaro
Charleston,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Front Desk
O2 Fitness
01.2024 - Current
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Streamlined front desk operations for improved efficiency and guest experience.
- Assisted guests with special requests, ensuring comfortable stay and positive feedback.
- Maintained an organized, welcoming lobby area to create positive first impression for visitors.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at front desk.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Youth Soccer Coach
James Island Youth Soccer Club
08.2023 - Current
- Enhanced player performance by implementing tailored training programs focused on individual skills and techniques.
- Boosted team morale and unity through regular team-building activities and collaborative goal-setting sessions.
- Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
- Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
- Improved player fitness levels by incorporating conditioning exercises into daily practice routines.
- Adapted coaching style based on individual learning styles of players by employing differentiated instruction methods when needed.
- Ensured player safety by enforcing proper protective gear requirements and monitoring field conditions before each practice or game.
Cashier
Freddo Charleston
02.2022 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/server
Melvin's BBQ
09.2020 - 05.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
Education
Bachelor of Science - Exercise Science
College of Charleston
Charleston, SC05.2024
Skills
- Strong leadership
- Physical fitness
- Effective communication
- Progress tracking
- Time management
- Organizational skills
- Decision making
- Parental engagement
- Player development
- Goal setting
- Patience and composure
Languages
Spanish
Native or Bilingual
Additional Information
Currently an Inter at the West Ashley O2 Fitness
Timeline
Front Desk
O2 Fitness
01.2024 - Current
Youth Soccer Coach
James Island Youth Soccer Club
08.2023 - Current
Cashier
Freddo Charleston
02.2022 - 01.2024
Cashier/server
Melvin's BBQ
09.2020 - 05.2021
Bachelor of Science - Exercise Science
College of Charleston
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