Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Sofia Ahmad

Irvine,CA

Summary

Boba barista with proven expertise in staff training and customer service. Successfully prepared customized drinks while fostering teamwork in fast-paced environments. Recognized for maintaining high cleanliness standards and enhancing customer experiences through outstanding service. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills, excelling in independent roles and quickly mastering new tasks.

Overview

3
3
years of professional experience

Work History

Supervisor Boba Barista

Sunright Tea Studio
Irvine, CA
09.2022 - Current
  • Prepared a variety of boba drinks according to customer preferences.
  • Trained new staff on drink preparation and customer service standards.
  • Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
  • Communicated effectively with team members regarding work schedules and customer needs.
  • Greeted customers and answered questions about menu items.
  • Trained new team members on operational procedures and safety protocols.
  • Monitored inventory levels and facilitated restocking processes as needed.
  • Conducted performance evaluations and provided feedback to team members.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Supervised daily operations and ensured adherence to company policies.
  • Performed basic maintenance tasks such as wiping down surfaces, cleaning coffee makers.
  • Suggested new flavors or combinations of flavors to customers based on their preferences.

Education

BBA - Business Accountancy

Irvine Valley College
Irvine, CA

Skills

  • Staff training and development
  • Effective communication
  • Customer service excellence
  • Adaptability in Fast-paced environments
  • Positive attitude display
  • Strong work ethic
  • Reliability and punctuality

Languages

Farsi
Native/ Bilingual
Pashto
Professional
English
Native/ Bilingual

Affiliations

  • Active CKI volunteering club member at IVC
  • Social Media Board Member of Self-Improvement Club at IVC
  • Organizing and managing club page
  • Active member of Women in Business Club at IVC

Accomplishments

  • Supervisor position at Sunright Tea Studio for 2 years
  • Training and teaching trainees drinks at Sunright Tea Studio

Timeline

Supervisor Boba Barista

Sunright Tea Studio
09.2022 - Current

BBA - Business Accountancy

Irvine Valley College

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