Sofia Alvarez
Massapequa,NY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Work Study Student
Molloy University
02.2024 - Current
- Front desk assistance in the learning commons (tutoring center) at my university.
- Greet students upon arrival, offer assistance, and answer questions.
- Set up students with a tutor for their specific needs.
- Have students fill out a form every time they enter the learning commons and make sure they're registered with us.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest
Babysitter
Self Employed
08.2023 - Current
- Babysit for multiple families.
- Ages ranging from 1 years old to 10 years old.
- Develop strong relationships with both parents and children, fostering trust and open communication.
- Implement engaging learning activities based on individual interests of each child under care.
- Ensured child safety by closely monitoring indoor and outdoor play environments.
- Play games, work on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Recruitment Consultant
Richard Allen Inc
06.2024 - 10.2024
- Identified potential prospects through referrals, cold calling, job websites and career fairs.
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Hired employees and initiated new hire paperwork process.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed and implemented onboarding and orientation programs for new employees.
- Identified potential prospects through referrals, cold calling, job websites and career fairs.
Restaurant Hostess
Smuggler Jack
05.2024 - 07.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Beauty Advisor
Sephora
06.2023 - 09.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Maintained counter and display areas for cleanliness and organization.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Used in-store system to locate inventory and place special orders for customers.
- Resolved customer complaints with empathy and efficiency, preserving brand reputation.
- Engaged in friendly conversation with customer to better uncover individual needs.
Smoothie Barista
Rjs Cafe
07.2019 - 01.2021
- Prepared and served juices and blended drinks.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Trained new employees.
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
- Managed inventory levels and restocked supplies as needed, reducing waste and maintaining freshness.
- Developed strong rapport with regular customers, fostering loyalty through exceptional service quality.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Increased revenue by upselling additional items such as snacks or meal replacements along with smoothie purchases.
Special Education Intern
Kids First Evaluation & Advocacy
01.2020 - 05.2020
- Fostered a supportive classroom environment that encouraged collaboration, self-advocacy, and independence among students with disabilities.
- Assisted lead teachers in implementing classroom management strategies that fostered a safe and productive learning environment.
- Supported students'' social-emotional development through the implementation of targeted interventions and activities.
- Helped classroom teachers achieve instructional objectives.
- Maintained safety and security by overseeing students in recess environments.
- Maintained positive attitude and affirmatively communicated with each student.
- Worked with students to promote learning and pro-social development.
Education
Bachelor of Arts - Sociology
Molloy University
Rockville Centre, NY05-2025
Skills
- Excellent communication
- Problem-solving skills
- Fluent in spanish
- Time management
- Resume screening
- Onboarding expertise
- Recruitment
- Customer service
- Effective multitasking
- Childcare
- Hospitality
Timeline
Recruitment Consultant
Richard Allen Inc
06.2024 - 10.2024
Restaurant Hostess
Smuggler Jack
05.2024 - 07.2024
Work Study Student
Molloy University
02.2024 - Current
Babysitter
Self Employed
08.2023 - Current
Beauty Advisor
Sephora
06.2023 - 09.2023
Special Education Intern
Kids First Evaluation & Advocacy
01.2020 - 05.2020
Smoothie Barista
Rjs Cafe
07.2019 - 01.2021
Bachelor of Arts - Sociology
Molloy University
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