Fabiola Anderson
Eagle Mountain,UT
Summary
Attentive Family Advocate with determination to assist families and programs to build relationships that support ongoing development and education. A respectful Family Advocate offering strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Early Head Start Family Advocate Home-Base
Ddi Vantage
01.2017 - Current
- Collaborated with families to assist in growth, development, and education to increase potential.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Identified available community resources and programs for families of disabled children.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Developed and implemented programs to support children's mental health and well-being.
- Documented data and completed accurate updates to case records.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Developed and implemented strategies to reduce and prevent family conflict.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
English/Spanish Victim Advocate Coordinator
NEW HORIZONS CRISIS CENTER
01.2015 - 12.2016
- Case Manager in Shelter
- Bilingual Victim Advocate Coordinator for 5 counties
- Translator
- Parenting Classes
- Groups children/adults
- Children’s victim advocacy
- Prevention specialist
- Housing specialist
Cultural Liaison /Marketing (Spanish/English)
CEMETERIES & MORTUARIES MEMORIAL
01.2008 - 12.2011
- Effectively search for needs for customers of different cultures
- Experience in creating and translating advertising for company
- Researched, planned, evaluated, approved and budgeted present and future tasking goals
Assistant Manager Bilingual Spanish/English (Part- Time)
SECURITY NATIONAL LIFE (Call Center)
01.2008 - 12.2011
- Efficient Lead tracking management
- Successfully training for new hires
- Addressed and reviewed weekly goals for self-improvement
- Payroll
- Data entry
- Professional Translations
- Searched out solutions for constructive problem solving methods
Internship
SANTIAGO POLICE
01.2007 - 12.2007
- Company Overview: (Chile)
- Assistant detective Ramos
- Qualified trainer in prevention of sexual Harassment
- Recognized communication skills, report writing
- (Chile)
Office Manager
TEXAS TRAVEL
01.2005 - 12.2007
- Company Overview: (Santiago, Chile)
- Analyze problems to effectively pursue team projects
- Successfully hire new employees and termination procedures
- Clean and secure work environment
- (Santiago, Chile)
Customer Service Desk
TEXAS TRAVEL
01.2002 - 12.2005
- Company Overview: (Santiago, Chile)
- Resolved customer requests, questions, and complaints
- Carefully monthly reports and yearly status reports regarding complaints
- (Santiago, Chile)
Receptionist
TEXAS TRAVEL
01.2001 - 12.2002
- Company Overview: (Santiago, Chile)
- Receiving calls and processing orders
- Producing weekly and monthly reports
- (Santiago, Chile)
Education
BS Criminology- Social Work - Social Services
Univ. Del Mar
Santiago Chile 12-2006
Skills
- Needs assessment
- Child development
- Referral services
- Parent education
- Data collection
- Confidentiality practices
- Community resources
- Crisis intervention strategies
- Client education
- Case tracking and follow up
- Family needs assessments
Timeline
Early Head Start Family Advocate Home-Base
Ddi Vantage
01.2017 - Current
English/Spanish Victim Advocate Coordinator
NEW HORIZONS CRISIS CENTER
01.2015 - 12.2016
Cultural Liaison /Marketing (Spanish/English)
CEMETERIES & MORTUARIES MEMORIAL
01.2008 - 12.2011
Assistant Manager Bilingual Spanish/English (Part- Time)
SECURITY NATIONAL LIFE (Call Center)
01.2008 - 12.2011
Internship
SANTIAGO POLICE
01.2007 - 12.2007
Office Manager
TEXAS TRAVEL
01.2005 - 12.2007
Customer Service Desk
TEXAS TRAVEL
01.2002 - 12.2005
Receptionist
TEXAS TRAVEL
01.2001 - 12.2002
BS Criminology- Social Work - Social Services
Univ. Del Mar
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