Sofia Barraza
Bridgewater,MA
Summary
Proven customer service expert from Marylous Coffee, adept in multitasking and maintaining a clean, organized workspace. Demonstrated excellence in managing cash and credit transactions with high accuracy. Thrives in fast-paced environments, ensuring customer satisfaction and loyalty through effective problem-solving and team collaboration. Skilled in enhancing team productivity and service quality. Very flexible availability and able to work whenever needed.
Overview
3
3
years of professional experience
Work History
Cashier/Barista
Marylous Coffee
East Bridgewater, MA
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Barista/Cashier
Honeydew Coffee
Easton, MA
03.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
No Degree -
Bridgewater Raynham Regional
06-2026
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Multitasking
- Customer Satisfaction
- Flexible Schedule
- Time management abilities
- Adaptability
- Credit and cash transactions
Timeline
Cashier/Barista
Marylous Coffee
11.2023 - Current
Barista/Cashier
Honeydew Coffee
03.2022 - Current
No Degree -
Bridgewater Raynham Regional