Sofia Baudier
New York,NY
Summary
Motivated Account Manager with 8+ years of experience, dedicated to achieving and surpassing goals. Energetic and detail-oriented, with excellent communication skills. Proven track record in expanding assigned territories and delivering exceptional customer care.
Overview
10
10
years of professional experience
Work History
Commercial Account Manager
Procore
11.2024 - Current
- Company Overview: Project Management Software
- Built and maintained strong client relationships, ensuring high customer satisfaction and retention across construction management SaaS solutions
- 156% Q1 ramped quota
- Acted as a strategic advisor to clients, identifying opportunities to optimize workflows and drive platform adoption across teams
- Collaborated cross-functionally with sales, product, and support teams to ensure seamless onboarding and continued success for customer accounts
- Analyzed account performance and usage data to proactively address challenges, mitigate churn risk, and uncover upsell opportunities
- Led business reviews (QBRs) and success planning to align with client goals
- Project Management Software
Commercial Account Executive
Zendesk
11.2021 - 11.2024
- Company Overview: Customer Support Software
- Automate tasks and increase efficiency in HR, IT, Customer Support etc
- Grow new business territory in the New York area while expanding current accounts
- Over 135% of annual quota achieved in 2023 - Presidents Club winner
- Achieved over 150% of quota in the first 6 months on the role
- Collaborate with other teams to present a comprehensive solution to the customer
- Align with top level stakeholders to understand their goals and initiatives and drive value
- Customer Support Software
Account Executive
Hibob, Inc
03.2021 - 10.2021
- Company Overview: Human Resources Software
- Prospect, initiate and nurture business relationships to generate new business
- Prepare and present product demonstrations
- Over 120% achieved in first quarter on the job
- Perform outbound activities to build revenue pipeline
- Target key decision-makers to determine buying readiness and timelines
- Network with Market Influences, Consultants and Partners
- Human Resources Software
Account Executive
Amelia, LLC
10.2019 - 03.2021
- Company Overview: Automation and AI
- Developed and managed sales leads through a sales cycle in the assigned territory
- Consistently met quota to become one of company’s top representatives in automation and conversational AI sales 108.6% quota year-to-date
- Consistently grew the assigned territory by prospecting the C-Level Executives and Directors though various marketing campaigns and cold outreach
- Grew existing client base by developing relationships and meeting business needs
- Collaborated with Solution Architects and VP of Sales to increase market presence
- Automation and AI
Inside Sales Representative
Atos Medical Inc
01.2018 - 08.2018
- Company Overview: Medical Supply Company
- Managed over 180 patient accounts by providing great customer and developing relationships
- Grew the assigned territory by acquiring new clients as well as expanding existing accounts
- Achieved over 132% of quota
- Helped troubleshoot products to the existing customers
- Coached other employees on sales technique and account strategy
- Medical Supply Company
Outside Sales Representative
James Imaging Systems Inc
09.2015 - 12.2017
- Company Overview: Document Imaging and Print Solutions Company
- Managed existing territory while bringing large volume of leads and new accounts
- Grew the assigned territory by acquiring new clients as well as expanding existing accounts
- Used a consultative sales technique to build relationships and gain a more in-depth understanding of clients environment
- Quota 2017: Q1 96.52%, Q2 111.29%, Q3 101.16%
- Document Imaging and Print Solutions Company
Education
Bachelor of Science -
University of Wisconsin-Milwaukee
Milwaukee, WI05.2015
Skills
- Passionate
- High-Level Negotiations
- Listening Skills
- Strategic Thinker
- Persistent
- Consultative Sales
- Account and Territory Management
- Resourceful
- Team Player
Accomplishments
- Presidents Club, 2023
- MWI Elite Academy, Melissa Whitaker International, 09/01/16, In-depth consultative sales training
- Print Management Solutions Group, 05/01/16, Sales Training Seminar
Digital Tools Proficiency
- Zendesk
- Zoominfo
- App Integrations
- Salesforce
- Salesloft
- Outreach
- Slack
- Teams
Hobbies and Interests
- Pilates
- Chess
- Outdoor activities
- Languages
- Travel
Timeline
Commercial Account Manager
Procore
11.2024 - Current
Commercial Account Executive
Zendesk
11.2021 - 11.2024
Account Executive
Hibob, Inc
03.2021 - 10.2021
Account Executive
Amelia, LLC
10.2019 - 03.2021
Inside Sales Representative
Atos Medical Inc
01.2018 - 08.2018
Outside Sales Representative
James Imaging Systems Inc
09.2015 - 12.2017
Bachelor of Science -
University of Wisconsin-Milwaukee
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