Summary
Overview
Work History
Education
Skills
Languages
Timeline
Intern

Sofia Birhane

Irvine,CA

Summary

Intelligent, detail-oriented professional with a background in health science and services. Broad experience working with people and executing laboratory procedures. Strong ability to think critically as well as record accurate data during laboratory investigations. Knowledge of applicable laboratory procedures and regulations.

Overview

2012
2012
years of professional experience

Work History

INTERN

PLEASONTON SENIOR CENTER
01.2009
  • Provided a much-needed social outlet for senior citizens in a residential setting
  • Assisted with medications, transporting residents, and other duties as assigned

Teacher

Homeschooling
2019 - 2025
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.

COMPLAINT INVESTIGATIONS TECHNICIAN

ABBOTT LABORATORIES
01.2011 - 01.2012
  • Processed customer returns, making sure to abide by all applicable ISO and FDA regulations
  • Used a variety of lab equipment to perform routine tests on products returned due to customer complaints
  • Recorded, analyzed, and summarized test data, ensuring that all lab work is appropriately documented
  • Investigated and closed customer complaints in a timely fashion, ensuring compliance with regulations

SALES ASSOCIATE

COLE HAAN, INC.
01.2006 - 01.2010
  • Provided excellent customer service and support, sharing fashion knowledge to answer customer inquiries
  • Completed paperwork for sales and returns, checking closely to ensure error-free records
  • Acknowledged customer concerns and complaints and communicated them to managers

BIOTECH LAB ASSISTANT

FOOTHILL COLLEGE
01.2007 - 01.2008
  • Managed and assisted various areas of the health office, including student health services coordination

SALES ASSOCIATE

MACY'S, INC.
01.2005 - 01.2006
  • Assist customers, presenting a positive company image and providing information to boost sales

Education

Bachelor of Science - Health Science

California State University
Eastbay, CA
01.2010

Skills

  • Laboratory Testing
  • Data Analysis
  • Regulatory Compliance
  • Team Leadership
  • Quality Assurance
  • Database Management
  • ISO & FDA Regulations
  • Windows & Linux
  • Microsoft Access

Languages

Amharic
Native or Bilingual
Tigerina
Full Professional

Timeline

COMPLAINT INVESTIGATIONS TECHNICIAN

ABBOTT LABORATORIES
01.2011 - 01.2012

INTERN

PLEASONTON SENIOR CENTER
01.2009

BIOTECH LAB ASSISTANT

FOOTHILL COLLEGE
01.2007 - 01.2008

SALES ASSOCIATE

COLE HAAN, INC.
01.2006 - 01.2010

SALES ASSOCIATE

MACY'S, INC.
01.2005 - 01.2006

Bachelor of Science - Health Science

California State University

Teacher

Homeschooling
2019 - 2025

Similar Profiles

CREATE PROFILE
Sofia Birhane