Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Brady

Farmington,NM

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates. Seasoned sales professional with experience in diverse industries. Known for ability to build and maintain client relationships, negotiate deals, and increase company revenue. Strong interpersonal skills complement strategic approach to market analysis and sales forecasting. Previous roles have resulted in significant growth in customer bases and elevated brand visibility.

Overview

2
2
years of professional experience

Work History

Sales Professional

Sleep Number Corporation
Farmington , NM
06.2024 - 09.2024
  • Developed and implemented sales strategies to increase customer base and boost revenue.
  • Conducted market research to identify new business opportunities.
  • Generated leads through cold-calling, networking, email campaigns.
  • Maintained relationships with existing customers to encourage repeat and additional sales.
  • Provided detailed product information to customers and answered inquiries in a timely manner.
  • Negotiated pricing contracts with clients for optimal profitability.
  • Analyzed competitor activities and adjusted strategies accordingly.
  • Attended trade shows, conferences, and other industry events to promote the company's products and services.
  • Prepared presentations and conducted demos of products or services for potential buyers.
  • Created reports on performance metrics such as sales volume, close ratios, pipeline status.
  • Utilized CRM software to track customer interactions and monitor progress toward goals.
  • Resolved customer complaints promptly and professionally.
  • Collaborated with marketing team members to develop promotional materials and campaigns.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
  • Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs.

Crew Member

Five Guys
Farmington, NM
03.2023 - 06.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Adhered to health department regulations regarding food handling procedures.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

Education

GED

Skills

  • Client presentations
  • Sales and marketing strategies
  • Business Development
  • Sales Presentations
  • Cash Handling
  • Sales Pipeline Management
  • Sales strategy development
  • Sales analytics
  • Customer Needs Assessment
  • Sales Development
  • Client Service
  • Account Servicing

Timeline

Sales Professional

Sleep Number Corporation
06.2024 - 09.2024

Crew Member

Five Guys
03.2023 - 06.2024

GED

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Sofia Brady