SOFIA CATALINA AMELL
Spring
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Receptionist
Northside Imports Houston
05.2024 - 08.2024
- Company Overview: New and used car dealer specializing in Fiat, Alfa Romeo and Maserati vehicles, plus repairs
- Welcome visitors and customers with a friendly demeanor
- Offer assistance, direct them to the appropriate department or personnel, and ensure they feel valued
- Answer incoming calls promptly and professionally
- Route calls to the appropriate department or staff members
- Take messages when necessary and follow up to ensure inquiries are addressed
- Ensure the reception area is tidy, welcoming, and stocked with necessary materials, such as brochures and business cards
- New and used car dealer specializing in Fiat, Alfa Romeo and Maserati vehicles, plus repairs
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Cashier
Dinger's Snack Shack
08.2020 - 03.2024
- Company Overview: Dinger's Snack Shack is a renowned snack shop offering a variety of tasty treats and refreshments
- Responsible for managing cash register operations, delivering superior customer service, and guiding team members
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Accounting Specialist Intern
Finch and Daisy
06.2023 - 08.2023
- Company Overview: Finch and Daisy is a consulting firm specializing in services such as Yardi, accounting, change management, and team development
- Assisted in creating balances sheets and monthly financials
- Input financial data and produced reports using [Software].
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Managed billing records, monitored pending invoices, and pursued collections efforts
Education
Klein Collins High School -
Klein Collins High School
Bachelor of Arts - Marketing
University of Houston
Houston, TX05-2028
Skills
- Microsoft Office
- Adobe Creative Suite
- Mac OS
- IOS
- Android OS
- YARDI Accounting Software
- Windows
- Teamwork and collaboration
- Organization skills
- Customer assistance
Additional Information
GPA: 6
Languages
Spanish
Limited Working
Timeline
Receptionist
Northside Imports Houston
05.2024 - 08.2024
Accounting Specialist Intern
Finch and Daisy
06.2023 - 08.2023
Cashier
Dinger's Snack Shack
08.2020 - 03.2024
Klein Collins High School -
Klein Collins High School
Bachelor of Arts - Marketing
University of Houston
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