Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
LANGUAGES
Timeline
Generic
Sofia Chafloque

Sofia Chafloque

Robstown

Summary

With a strong background in customer service and administrative support, I am a detail-oriented and organized professional. I am an advanced bilingual speaker in both Spanish and English with a passion for helping others. I have a proven ability to solve problems and adapt to new environments. I also hold a CPR certification and am committed to ensuring a safe workplace for everyone. My collaborative mindset and time-management skills enable me to make a positive impact in any professional setting.

Overview

4
4
years of professional experience
1
1
Certification

Work History

COMBAT MEDIC

ARMY RESERVE
11.2023 - Current
  • Combat Medic Specialist (68 W). Primary role is to provide emergency medical care, performance of trauma care, such as treating gunshot wounds, burns, fractures, and other injuries; common to travel in combat vehicles, helicopters, or on foot. Medical knowledge, combat skills, leadership and decision-making.

TEAM LEADER

Chick fill A
04.2025 - 09.2025
  • In charge of back of the house, supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained new team members on operational procedures and best practices for food safety.

FRONT DESK CLERK

Royal Charm Studio
11.2024 - 03.2025
  • Managed front desk operations, including check-in, check-out, and billing. Utilized computer software to manage customer bookings and maintain accurate records of appointments with a friendly attitude, welcoming atmosphere for guests. Facilitating communication between English and Spanish customers/employees.

ENGLISH TEACHER

Independent
03.2023 - 11.2023
  • As an independent English teacher I have developed personalized English lessons to children. I have taught in private homes, online, or in small group sessions. Implement tailored lesson plans to help kids develop language skills in speaking, reading, writing, and listening. Using games, stories, and songs to maintain children's interest and adapt their teaching methods to suit each child's learning style and pace.

FEDERAL EMPLOYMENT

CONTRALORIA GENERAL DEL PERU
09.2022 - 12.2022
  • Technical service for the verification process, registration and archiving of the A davits of preventive interests entered into the Comptroller's O ce by the candidates within the framework of the 2022.

CALL CENTER

Claro Peru
11.2021 - 04.2022
  • Attention to daily customers, persuasion, social media management, sales data analysis and conflict resolution. Record sorting of customer and lead information, follow up of user requests for information and selling registration. Constant monitoring to provide a quality service.

Education

EMERGENCY MEDICAL TECHNICIAN -

NREMT
San Antonio, TX
06.2024

Certificate - CPR / BLS

American Heart Association
San Antonio, TX
05-2024

Some College - English Composition

Del Mar College
Corpus Christi, TX
08-2028

High School Diploma -

Ministery of Education
Peru

Skills

  • Proficient in managing multiple tasks
  • Bilingual communication skills
  • Prioritization and scheduling
  • Vital Signs
  • Teamwork and collaboration
  • Empathy and patient care
  • Eficiency
  • Time flexibility

Websites

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Combat Medic, ARMY RESERVES - 2024
  • CPR/ BLS, American Heart Association- 2024

LANGUAGES

Spanish | Native
English | Advanced

Timeline

TEAM LEADER

Chick fill A
04.2025 - 09.2025

FRONT DESK CLERK

Royal Charm Studio
11.2024 - 03.2025

COMBAT MEDIC

ARMY RESERVE
11.2023 - Current

ENGLISH TEACHER

Independent
03.2023 - 11.2023

FEDERAL EMPLOYMENT

CONTRALORIA GENERAL DEL PERU
09.2022 - 12.2022

CALL CENTER

Claro Peru
11.2021 - 04.2022

EMERGENCY MEDICAL TECHNICIAN -

NREMT

Certificate - CPR / BLS

American Heart Association

Some College - English Composition

Del Mar College

High School Diploma -

Ministery of Education

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