Sofia Cordoba
Nike Clearance Store
Homestead,USA
5
years of professional experience
Hello, my name is Sofia Córdoba. I'm twenty four years old. I'm young, hardworking, patient, and willing to put my skills in customer service, fast food, restaurants, and retail to any use I can. I strive to always deliver excellent customer service, hospitality, communication, and teamwork to any job, person, or experience I come across! I have open availability, and willing to be flexible always.
Work History
Athlete
1 Year 4 Months- As an “Athlete” at Nike, we are trained to work on the sales floor constantly and practice customer service always. Working on the sales floor, we have different positions such as: cashier, women's/men's apparel, and women's/men's footwear.
- As a cashier, worked to made sure that we check the shoes always, make sure the price tag matched the clothing and the price, made members, and cashed out and provided great and friendly service.
- As an athlete in women's/men's apparel, we are working to recover and perfect aisle our section, help consumers with any of their needs, and write something called “pulls” to keep our rounders and walls of apparel filled.
- As a athlete in women's/men's footwear, we are working to find the consumers with the perfect fit/shoe they want, making sure we listen to their needs with footwear, and helping out our section with a “pull” to recover and fill up our section.
To-Go Specialist/Hostess
1 Year 3 Months- To-Go Specialist
- Greet guests and take their orders carefully. Always repeat back what they ordered.
- Bag food properly, and make sure everything is in the bag.
- Take finished orders outside to the guests waiting.
- Charge them.
- Learned and maintained good customer service with guests always.
- Hostess
- Greeted all kinds of guests, accommodated them properly to their needs, along with seating them.
- Learned the layout of the restaurant quickly, learned the dynamic of servers and rotation, and helped bussing tables if needed.
Front-End Cashier
3 Months- As a Front End Cashier, you first learn and focus on the cash register and the shoppers in front of you. Delivered friendly customer service and ensured quick checkout experiences.
- Handled returns during slow periods.
Crew Member
1 Year 7 Months- As a crew member you are given multiple jobs in the drive thru section and front of house section.
- Adapted to multiple roles quickly in fast-paced environment. Prepared drinks, handled the cash register, bagged food, memorized the menu, took customer orders, and provided customer service.
- Gained foundational skills for thriving in fast-paced food industry.
Education
High School Diploma
Skills
Customer Service Experience
POS Systems Operation
Communication
Food Service
Quick Learner
Attention To Detail
Timeline
Athlete
Nike Clearance Store
03.2025 - 07.2026Read More
To-Go Specialist/Hostess
Olive Garden
09.2023 - 12.2024Read More
Front-End Cashier
Walmart
06.2023 - 09.2023Read More
Crew Member
Wendys
10.2021 - 05.2023Read More
Miami Dade College
High School Diploma
Read More