Sofia Cosie
Delray Beach,FL
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Multi-Media Content Intern/Student Coordinator
Speak Up For Kids PBC
06.2024 - 08.2024
- Developed engaging articles, videos, and graphics highlighting programs and resources available to foster youth transitioning out of the system, effectively raising awareness and promoting community support.
- Oversaw a team of student interns, guiding them in the planning and execution of community service projects aimed at benefiting foster youth, ensuring alignment with organizational goals.
- Facilitated workshops and brainstorming sessions with student interns to foster creativity and ownership in content creation, leading to innovative and impactful service initiatives.
- Managed social media campaigns that showcased student-led projects, amplifying their reach and encouraging community involvement in support of foster youth programs.
- Collected and analyzed feedback from foster youth and community members to refine content and projects, ensuring they effectively meet the needs of the target audience.
Marketing & Promotion
Crozet Pizza
08.2023 - 05.2024
- Designed and produced eye-catching flyers to effectively promote events and engage target audiences.
- Developed and executed social media marketing strategies to boost event visibility and attendance across multiple platforms.
- Collaborated with local businesses and influencers to amplify promotional efforts and increase event reach.
- Analyzed engagement metrics and feedback to refine promotional tactics and enhance future marketing initiatives.
- Organized and coordinated on-site promotions to create memorable experiences that drove attendee participation and brand awareness.
Line
Vinnys All Day Cafe
05.2023 - 07.2023
- Delivered exceptional customer service by actively engaging with customers and addressing their needs promptly and effectively.
- Efficiently processed line orders, ensuring accuracy and speed to enhance overall customer satisfaction.
- Maintained high-quality standards in food preparation and presentation, contributing to a positive dining experience.
- Collaborated with team members to streamline order fulfillment and improve workflow efficiency during peak hours.
- Implemented best practices for cleanliness and safety, ensuring a compliant and welcoming environment for both customers and staff.
Mail Room Staff
HRL, University of Virginia
08.2021 - 04.2023
- Processed incoming and outgoing mail efficiently, ensuring timely delivery to all on-site residents and departments.
- Shelved and organized mail in a systematic manner to streamline retrieval and enhance workflow.
- Distributed mail to residents promptly, addressing any special delivery requests and ensuring satisfaction.
- Maintained accurate records of mail transactions to support tracking and inventory management.
- Collaborated with team members to improve mail handling processes and address any operational challenges.
Conference Operations Assistant
Conferences @ UVA, University of Virginia
05.2022 - 08.2022
- Supported the successful execution of conferences and events by delivering exceptional front-line customer service to attendees and exhibitors.
- Coordinated logistics for various conference activities, ensuring smooth operations from setup to teardown.
- Assisted professional staff with back-of-house operational tasks, including registration management and materials distribution.
- Facilitated communication between departments to streamline processes and enhance the overall attendee experience.
- Contributed to post-event evaluations by gathering feedback and assisting in reporting, helping to improve future conference operations.
Line Cook
Sazios, Delray Beach
04.2021 - 08.2021
- Created a variety of Italian-style entrees, ensuring high-quality presentation and flavor to enhance guest satisfaction.
- Streamlined food preparation processes, improving efficiency during peak service hours.
- Maintained cleanliness and organization of the kitchen, adhering to health and safety regulations to ensure a safe cooking environment.
- Assisted in managing inventory by tracking supplies and placing orders, reducing waste and optimizing food costs.
- Provided exceptional customer service by interacting with guests, addressing inquiries, and accommodating special requests, contributing to a welcoming dining experience.
Front of House
Burgerfi, Delray Beach
08.2020 - 04.2021
- Efficiently managed food running and cashier duties, ensuring seamless service during peak hours.
- Collaborated with kitchen staff to expedite orders and maintain high food quality standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of the front-of-house area, creating a welcoming atmosphere for patrons.
- Assisted in training new staff members on service protocols and cash handling procedures, fostering a team-oriented environment.
Intern
Palm Beach County Clerk of Courts
06.2019 - 07.2019
- Gained firsthand knowledge of court procedures and administrative functions within a public office setting by working closely with the clerk of courts.
- Assisted with various administrative tasks, including filing documents, managing case records, and ensuring accuracy in data entry to support efficient office operations.
- Interacted with the public, providing assistance and information regarding court services, which enhanced customer service skills and understanding of legal processes.
- Observed court proceedings and took detailed notes, helping to improve understanding of judicial protocols and documentation requirements.
- Collaborated with office staff on special projects, contributing to team efforts in organizing events and improving office workflow.
Salon Assistant
Bebeautiful Biz
04.2017 - 05.2019
- Assisted with daily salon operations by maintaining a clean and organized environment, including sweeping, cleaning, and managing laundry to ensure a welcoming atmosphere for clients.
- Supported stylists and technicians during appointments, helping with preparations and providing assistance as needed to enhance the overall client experience.
- Managed point-of-sale transactions accurately, processing payments and handling customer inquiries to ensure efficient service.
- Stocked and organized salon supplies and products, ensuring that all necessary items were readily available for staff and clients.
- Developed strong communication skills by interacting with clients and team members, contributing to a positive and collaborative salon environment.
Education
Sociology & Data Science
University of Virginia
Charlottesville, VASkills
- Investigative Research
- News Writing and Editing
- Multimedia Production
- Data Journalism
- Proficiency in Content Management Systems
- Strong Communication
- Adaptability
- Ethical Judgment
- Time Management
- Networking Skills
Certification
- Excel
- R studio
- SQL
- Project Management
- Business Analysis
- Social Media Marketing
Timeline
Multi-Media Content Intern/Student Coordinator
Speak Up For Kids PBC
06.2024 - 08.2024
Marketing & Promotion
Crozet Pizza
08.2023 - 05.2024
Line
Vinnys All Day Cafe
05.2023 - 07.2023
Conference Operations Assistant
Conferences @ UVA, University of Virginia
05.2022 - 08.2022
Mail Room Staff
HRL, University of Virginia
08.2021 - 04.2023
Line Cook
Sazios, Delray Beach
04.2021 - 08.2021
Front of House
Burgerfi, Delray Beach
08.2020 - 04.2021
Intern
Palm Beach County Clerk of Courts
06.2019 - 07.2019
Salon Assistant
Bebeautiful Biz
04.2017 - 05.2019
Sociology & Data Science
University of Virginia
Extracurricular Activities
Italian Honor Society- Member January 2023 - Present Academic honor society that recognizes high school students who excel in the study of the Italian language and culture. The organization aims to promote a deeper understanding and appreciation of Italian language, literature, and culture among students Alpha Phi Omega- Member January 2023 - Present National coeducational service organization founded on the principles of leadership, friendship, and service. APO aims to develop leadership skills in its members through participation in community service projects and fostering a sense of camaraderie and friendship among members. Washington Literary and Debating Society- Member August 2022 - Present Participate in a weekly committee dedicated to making the society more equitable and open to all known as Officer Corps Law and History Academy August 2017 - June 2021 Took a series of classes from my freshman to senior year that pertained to the practical study of law and its cross-section with history. .
Awards
UVA She Mountain Scholar, Questbridge National College Match Finalist/ College Prep Scholar
Volunteer Experience
TopSoccer, Volunteer, 2018-01, 2021-01, Guided special needs kids and adults in creating technical movement skills while providing a supportive sports environment.