Sofia Day
Ledgewood,NJ
Summary
Dynamic esthetician and salon manager with a proven track record at MoltoBella Beauty Salon, excelling in customer service and advanced facial techniques. Skilled in skincare product sales and social media marketing, I enhance client satisfaction through personalized treatments and effective communication, driving revenue growth and fostering lasting client relationships.
Overview
10
10
years of professional experience
Work History
Seasonal TA
Wal-Mart Store Est, LP
Ledgewood, NJ
01.2024 - Current
- Stocking and Organizing.
- Customer service.
- Take inventory.
- Clean shelves.
- Answer customer questions.
- Help customers find products.
- Perform other duties as directed by management.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Managing and moving seasonal merchandise throughout the store, especially during major holidays.
- Arrange merchandise on the store shelves.
- Ensure the sales floor is fully stocked.
- Assist with restocking returned items.
Esthetician & Salon Manager
MoltoBella Beauty Salon
Dover, NJ
05.2023 - 05.2024
- Delivered customized skincare treatments to enhance client satisfaction and maintain skin health.
- Educated clients on skincare routines and product application for optimal results.
- Conducted thorough skin analyses to recommend appropriate services and products.
- Facilitated collaboration among team members to enhance service delivery and optimize client experience.
- Performed various facial treatments for optimal skin health, including and LED therapy.
- Advised clients on proper home-care regimens.
- Stocked treatment rooms with proper supplies.
- Answered phone calls to schedule client appointments.
- Leveraged social media platforms to enhance salon visibility and service offerings.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Assessed customer skin conditions and provided tailored treatment recommendations.
- Recommend skincare products to customers, including lotions, facial washes and moisturizers
- Wax or pluck unwanted hair
- Complete facials with the intention of moisturizing and cleaning
- Maintain beauty and skincare tools
Overnight Stock Associate
Wal-Mart Store East, LP
Ledgewood, NJ
05.2023 - 09.2023
- Organized and replenished merchandise on shelves to maintain store presentation standards.
- Collaborated with team members to develop efficient stocking procedures and workflows.
- Improved inventory accuracy by diligently organizing and restocking shelves during overnight shifts.
- Organized and stocked designated items on shelves, end caps, and displays.
- Operated equipment such as pallet jacks to move heavy boxes.
- Operated equipment such as pallet jacks and forklifts for inventory management tasks.
- Unloading merchandise from delivery trucks and staging it for distribution throughout the store.
- Stocking shelves and displays with merchandise.
- Operating equipment such as pallet jacks and forklifts to move merchandise around the store.
Esthetician
Salus Per Aquam SPA
Randolph Township, NJ
05.2021 - 03.2023
- Delivered personalized skincare consultations to assess client needs and recommend appropriate treatments.
- Performed advanced facial techniques, including chemical peels and microdermabrasion, to elevate client satisfaction.
- Developed and maintained strong client relationships through exceptional customer service and follow-up care.
- Implemented new product lines into treatment offerings, contributing to increased service diversity and revenue growth.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Welcomed clients arriving for appointments.
- Performed various facial treatments for optimal skin health, including LED therapy.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Formulated specific treatment regimens targeting acne and skin conditions, focusing on long-term complexion improvement.
Lash Technician & Esthetician
All Eyes On You SPA
Ledgewood, NJ
03.2021 - Current
- Executed comprehensive skin analyses utilizing advanced diagnostic tools to customize treatment plans for clients.
- Led team workshops focused on emerging trends in skincare, fostering a culture of continuous learning among staff.
- Performed various facial treatments for optimal skin health and LED therapy.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Delivered expert waxing services to enhance client satisfaction and comfort during treatments.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Maintained regular client list and successfully handled walk-in customers.
- Analyzed skin conditions of customers and suggested appropriate treatment options to enhance skin health.
- Recommend skincare products to customers, including lotions, facial washes and moisturizers
- Improved client confidence through professional hair removal services, resulting in repeat business.
- Complete facials with the intention of moisturizing and cleaning.
- Maintain beauty and skincare tools.
- Educated clients on how to clean and maintain lash extensions.
- Implemented new service offerings, such as lash lifts, tinting, and brow shaping, to drive revenue growth in the salon.
- Utilized specialized techniques to apply lash extensions, delivering customized results for each client's unique lash needs.
- Utilized social media channels to effectively promote salon services and engage with customers.
Hair Salon Assistant
Craft Hair Studio LLC
Bernardsville, NJ
09.2020 - 12.2020
- Facilitated delivery of premium hair services by stylists, prioritizing customer comfort and satisfaction.
- Maintained orderly and hygienic workstations to foster a welcoming environment for clients.
- Oversaw inventory management by monitoring product usage and facilitating timely restocking of supplies.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Trained new assistants on salon protocols, promoting a cohesive team dynamic and consistent service delivery.
- Answered telephone calls to provide information and schedule new appointments.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Helped prepare clients for hair service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Massaged clients' scalp during shampoos.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Managed appointment scheduling using salon software, optimizing daily workflow and client experience.
Data Entry Clerk
Tax Consultants LLC
West Caldwell, NJ
10.2015 - 11.2018
- Entered and maintained accurate client data in proprietary tax software.
- Reviewed and verified documentation for compliance with regulatory standards.
- Assisted in preparing tax returns by organizing supporting documentation efficiently.
- Streamlined data entry processes to enhance accuracy and reduce turnaround time.
- Scanned documents and saved in database to keep records of essential organizational information.
- Improved data accuracy by meticulously reviewing and updating customer information.
- Verified data files prior to entry to maintain high data accuracy.
- Followed data entry protocols, rules and regulations.
Education
No Degree - Korean Facial
PostQuam Professional
The Bronx, NY05-2025
No Degree - Sculptice Corporal & Metal Therapy
Sculptice Academy
Utah04-2024
No Degree - Meso Microneedles-Nanoneedles
PostQuam Professional
The Bronx, NY05-2023
No Degree - Eyelash Extensions Course
The John John Institutes
Morganville, NJ01-2021
Cosmetology And Hairstyling License - Cosmetologist
Cutting Edge Academy
Succasunna, NJ10-2020
Skills
- Customer service
- High-frequency machine use
- Multitasking and organization
- Extractions and pore cleansing
- Sanitization
- Skincare product sales
- Social media marketing
- Eyebrow shaping and tinting
- Eyelash extension application
- Advanced facial techniques
- Anti-aging treatments
- Skin rejuvenation
- HydraFacials
- Ultrasonic skin scrubber
Languages
Spanish
Native or Bilingual
Timeline
Seasonal TA
Wal-Mart Store Est, LP
01.2024 - Current
Esthetician & Salon Manager
MoltoBella Beauty Salon
05.2023 - 05.2024
Overnight Stock Associate
Wal-Mart Store East, LP
05.2023 - 09.2023
Esthetician
Salus Per Aquam SPA
05.2021 - 03.2023
Lash Technician & Esthetician
All Eyes On You SPA
03.2021 - Current
Hair Salon Assistant
Craft Hair Studio LLC
09.2020 - 12.2020
Data Entry Clerk
Tax Consultants LLC
10.2015 - 11.2018
No Degree - Korean Facial
PostQuam Professional
No Degree - Sculptice Corporal & Metal Therapy
Sculptice Academy
No Degree - Meso Microneedles-Nanoneedles
PostQuam Professional
No Degree - Eyelash Extensions Course
The John John Institutes
Cosmetology And Hairstyling License - Cosmetologist
Cutting Edge Academy