Sofia Dedvukovic
Macomb,MI
Summary
Dynamic and dedicated individual who has experience in healthcare and beauty. I hold exceptional customer service and attention to detail skills. I effectively collaborate with healthcare teams, ensuring timely and compassionate care for patients. I know how to critically think and problem solve any experiences that come my way.
Overview
3
3
years of professional experience
Work History
Patient Transporter
Corewell Health Hospital
Troy, MI
11.2024 - Current
- Monitored vital signs during transport when required by the facility or physician orders.
- Managed inventory of transport supplies, such as blankets and straps, ensuring availability and proper condition.
- Delivered specimens to laboratory departments according to established procedures.
- Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Cleaned, disinfected and prepared rooms for incoming patients.
- Participated in emergency drills, understanding the role of patient transport in emergency situations.
- Monitored patient condition during transport, promptly reporting any changes to nursing staff.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Responded to emergency medical calls, security calls, or fire alarms.
Pharmacy Technician
Meijer
Macomb, MI
01.2022 - 11.2024
- Flagged potential side effects and allergies to prescribed medications for patients.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Entered prescription information into computer databases.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Beauty Advisor
Sephora
Macomb, MI
10.2023 - 04.2024
- Attended product training sessions to stay updated on new products and trends in the industry.
- Evaluated customer skin to determine unique conditions and skin type.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Cleaned shelves, counters and tables to maintain organized store.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Greeted customers to determine wants or needs.
Education
High School Diploma -
Dakota High School
Macomb, MI07-2024
Some College (No Degree) - Biological Sciences
Oakland University
Rochester, MISkills
- Customer service
- Collaboration skills
- Attention to detail
- Communication skills
- Critical thinking
- Professionalism and ethics
- Problem resolution
- Reliability
Timeline
Patient Transporter
Corewell Health Hospital
11.2024 - Current
Beauty Advisor
Sephora
10.2023 - 04.2024
Pharmacy Technician
Meijer
01.2022 - 11.2024
High School Diploma -
Dakota High School
Some College (No Degree) - Biological Sciences
Oakland University