Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
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Sofia De La Paz

San Antonio,TX

Summary

Resourceful Front Desk Manager known for high productivity and efficient task completion. Specialize in customer service management, conflict resolution, and administrative support. Excel in communication, teamwork, and adaptability, ensuring smooth front desk operations and superior guest satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Baja Fish

Cashiers
McAllen, TX
04.2023 - 08.2024
  • Assisted customers with inquiries and requests related to their wishes.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Served meals to customers in a friendly and courteous manner.
  • Delivered food orders promptly and accurately to guests tables.

Sales Associate

Formula 1
Austin, TX
10.2023 - 10.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.

Front Desk Manager

Expasa trucking
McAllen, TX
03.2021 - 02.2023
  • Organized daily room assignments and ensured all necessary paperwork was completed accurately.
  • Ensured the front desk area was clean and presentable at all times.
  • Processed employee time sheets, payroll information and other administrative documents.

Education

Associate of Science - Biology

The University of Texas At San Antonio
San Antonio, TX
05-2027

High School Diploma -

Sharyland Pioneer High School
Mission, TX
05-2023

Skills

  • Fluent in [English] and [Spanish]
  • Oral and written communications
  • Cash Management
  • Customer service expertise
  • Sales and Upselling
  • Administrative Skills

Certification

  • MA Certified
  • CPR Certified
  • Stop the bleed certified

Languages

Spanish
Native/ Bilingual

Affiliations

  • current member of LATSA organization at UTSA,to represent,advance, and expose latin culture to enrich community
  • Volunteered for Children's Rehabilitation Institute Teleton

Timeline

Sales Associate

Formula 1
10.2023 - 10.2023

Baja Fish

Cashiers
04.2023 - 08.2024

Front Desk Manager

Expasa trucking
03.2021 - 02.2023

Associate of Science - Biology

The University of Texas At San Antonio

High School Diploma -

Sharyland Pioneer High School

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Sofia De La Paz