Sofia Dito
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer-service position. Ready to help team achieve company goals. Reliable and responsible team member. Exceptional customer service skills.
Overview
3
3
years of professional experience
Work History
Fast Food Crew Member
Raising Cane's Restaurants
02.2023 - 07.2023
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Greeted customers entering restaurant with enthusiasm and warmth and served customers.
Food Service Worker
Pepo Melo
02.2022 - 02.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Greeted customers and answered inquiries regarding menu items and specials.
Restaurant Hostess
Giuseppe's Restaurant
11.2020 - 02.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Checked in with servers to confirm preparedness before seating customers.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Reported problematic guests to management to foster safe and pleasant environment.
Education
High School Diploma -
Upland High School
Upland, CA06.2026
Skills
- Serving and Bussing
- Pack Deliveries
- Front of House Management
- Food Running
- Training and Motivation
- Teamwork and Collaboration
- Prepare Orders
- Cash Control
- Serve Customers
- Crew Training
Timeline
Fast Food Crew Member
Raising Cane's Restaurants
02.2023 - 07.2023
Food Service Worker
Pepo Melo
02.2022 - 02.2023
Restaurant Hostess
Giuseppe's Restaurant
11.2020 - 02.2022
High School Diploma -
Upland High School
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