Summary
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Domingues

Tamarac Florida,FL

Summary

Adept at relationship building and staff management, I boosted sales revenue significantly at Portuguese Designes Clothing by leading a motivated sales team and implementing effective strategies. My experience at Zoomarine Park underscores my commitment to teamwork and conservation, showcasing my ability to engage and educate, while driving positive outcomes.

Work History

Sales Manager

Portuguese Designes Clothing
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.

Marine Mammal Trainer

Zoomarine Park in Portugal
  • Collaborated with team members to develop new show concepts and routines, showcasing the unique abilities of marine mammals.
  • Contributed to research initiatives by collecting data on animal behavior, diet, and overall wellbeing.
  • Increased guest satisfaction by conducting engaging and educational live presentations featuring marine mammals.
  • Developed strong relationships with individual animals through consistent training sessions and personalized attention.
  • Assisted with the onboarding and training of new team members, providing valuable guidance and support as they acclimated to their roles.
  • Promoted teamwork among staff members through effective communication during high-energy shows and daily operations.
  • Participated in community outreach events to raise awareness about marine mammal conservation issues and inspire local action.
  • Supported conservation efforts through active participation in rescue, rehabilitation, and release programs for stranded marine animals.
  • Improved animal care standards by participating in routine health assessments and coordinating with veterinary staff.
  • Demonstrated a commitment to animal welfare by adhering to strict safety protocols and advocating for ethical training practices within the industry.
  • Enhanced marine mammal welfare by implementing positive reinforcement training methods and maintaining a safe environment.
  • Kept animals stimulated with variety of enrichment activities.
  • Modified undesirable behaviors with use of successful and safe behavior modifications techniques.

Responsible Operator for Aeroport Car Park

Empark SA
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Private Driver

Top Team Transfers Portugal
  • Coordinated airport pick-ups and drop-offs efficiently so that passengers arrived at their destinations on time without hassle.
  • Received positive feedback from clients regarding overall driving performance, contributing to a strong reputation as a professional private driver.
  • Resolved conflicts professionally when dealing with difficult passengers or challenging situations during trips.
  • Adapted quickly to changing circumstances or unexpected events while on the road, ensuring minimal disruption to clients'' plans.
  • Provided exceptional customer service by listening to client needs and preferences, resulting in repeat business.
  • Handled sensitive information discreetly while transporting high-profile clientele, maintaining confidentiality at all times.
  • Maintained familiarity with local attractions and points of interest to offer knowledgeable recommendations upon client request.
  • Utilized GPS technology effectively to navigate unfamiliar territory and avoid traffic congestion, minimizing delays.
  • Drove VIPs to corporate events and meetings.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Remained calm and poised in emergent situations.

Professional Driver

City Hall Faro- Portugal
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
  • Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
  • Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
  • Drove various types of vehicles including sedans, SUVs, vans, small trucks or buses ensuring adaptability across diverse assignments within the fleet team.
  • Handled emergency situations calmly and effectively, prioritizing passenger safety above all else.
  • Served as an ambassador for the organization by displaying professionalism at all times while representing the company brand in public settings.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Education

High School - Humanistic Studies

Liceu João De Deus
Port.
06.1998

Skills

Relationship Building

Sales team training

Staff Management

Goals and performance

Languages

Portuguese
Native or Bilingual
English
Professional Working

Timeline

Sales Manager

Portuguese Designes Clothing

Marine Mammal Trainer

Zoomarine Park in Portugal

Responsible Operator for Aeroport Car Park

Empark SA

Private Driver

Top Team Transfers Portugal

Professional Driver

City Hall Faro- Portugal

High School - Humanistic Studies

Liceu João De Deus

Similar Profiles

CREATE PROFILE
Sofia Domingues