Sofia Douvikas
New York,NY
Summary
Friendly and reliable front of house employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Substitute Dance Instructor
LA Dance
08.2022 - 08.2023
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Monitored student behavior to identify potential issues and address problems appropriately.
- Followed lesson plans designed by absent teachers.
Cashier
Stevies Pizza
01.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Server
Stevies Pizza
01.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Liberty High School
Peoria,AZ05.2023
Skills
- Group Teaching
- POS Systems Operations
- Process Transactions
- Customer Transactions
- Choreographing Dance Numbers
- Discipline Management
- Student Engagement
- Customer Service Excellence
- Cleaning and San
- Order Verification
- Work Task Prioritization
- Credit and Cash Transactions
- Cash Drawer Management
Timeline
Substitute Dance Instructor
LA Dance
08.2022 - 08.2023
Cashier
Stevies Pizza
01.2021 - 08.2023
Server
Stevies Pizza
01.2021 - 08.2023
High School Diploma -
Liberty High School
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