Sofia Farelas
Austin,TX
Summary
I bring a strong background in customer service and fluency in Spanish, thriving in fast-paced environments like Pluckers Wing Bar and The Original Pancake House. These roles sharpened my problem-solving, organizational, and teamwork abilities. I excel at adapting to challenges, ensuring guest satisfaction, and improving operational efficiency, which has prepared me to succeed in dynamic roles.
Overview
2
2
years of professional experience
Work History
Seasonal Worker
Miss A
Austin, TX
07.2025 - Current
- Provided excellent customer service by assisting shoppers, managing transactions, and maintaining a clean, organized retail environment
- Promoted products and helped increase seasonal sales through product knowledge and engaging with customers.
- Worked effectively as part of a team to meet daily sales goals, and ensure customer satisfaction.
Host
Pluckers Wing Bar
Austin, TX
08.2023 - Current
- Efficiently managed reservations, seating arrangements, and phone inquiries in fast-paced environments
- Demonstrated strong multitasking and problem-solving skills while ensuring exceptional customer service
Non Paid Employee
St. David’s North Austin Medical Center
Austin, TX
10.2024 - 12.2024
- Provided patient care across various hospital settings, assisting nurses with basic patient care tasks and developing a good understanding of the healthcare environment.
Host
The Original Pancake House
Austin, TX
08.2023 - 12.2023
- Efficiently managed reservations, seating arrangements, and phone inquiries in fast-paced environments
- Demonstrated strong multitasking and problem-solving skills while ensuring exceptional customer service
Education
High School Diploma -
Texas State University
Round Rock, TX05-2029
Skills
- Communication
- Flexible
- Friendly
- Computer Skills
- Detail-oriented
- Self-discipline
- Adaptable to change
Languages
English, Spanish
Accomplishments
- Regional Powerlifting Champion (2025) – Earned top placement in regional competition during senior year through dedication, discipline, and physical strength
- National Division Champion – Drill Team (2023) – Contributed to the team’s national win through commitment, synchronized performance, and team collaboration
Timeline
Seasonal Worker
Miss A
07.2025 - Current
Non Paid Employee
St. David’s North Austin Medical Center
10.2024 - 12.2024
Host
Pluckers Wing Bar
08.2023 - Current
Host
The Original Pancake House
08.2023 - 12.2023
High School Diploma -
Texas State University
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