Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Preschool Teacher's Assistant
Good Shepherd Little Lambs Preschool
08.2023 - Current
Assisted in developing age-appropriate activities to stimulate physical, emotional and intellectual growth in preschoolers.
Performed daily tasks such as cleaning up after meals and snacks, setting up classrooms for activities.
Collaborated with other teachers on planning activities that promote early childhood education goals.
Established positive relationships with parents, staff members and students through effective communication.
Participated in professional development opportunities such as conferences or workshops to stay up-to-date on best practices in early childhood education.
Assisted in creating a classroom atmosphere conducive to learning and exploration.
Encouraged socialization skills among peers through group activities and outdoor playtime.
Observed student behavior closely to assess development levels and identify any potential issues or concerns.
Maintained records of student progress including attendance, assessments.
Intervened in conflicts between students diplomatically while modeling appropriate behaviors for children.
Ensured compliance with state licensing standards by following all health and safety regulations.
Provided a safe and secure environment for children to explore, learn and grow.
Volleyball Coach
Hillsboro High School
05.2023 - Current
Fostered safe environment conducive to learning and appropriate for physical, social, and emotional development of student-athletes.
Conducted player assessments and evaluations, identifying areas of improvement and providing feedback for player development.
Coordinated and facilitated athlete development programs, including strength and conditioning, nutrition, and mental health.
Developed and implemented volleyball training programs and strategies, tailored to the needs and goals of individual athletes and teams.
Volleyball Coach
Titanium VBC
11.2021 - Current
Evaluated individual skills of each athlete and provided feedback on areas needing improvement.
Motivated players to strive for excellence through goal setting and reinforcement of team values.
Led team meetings with parents, coaches and players to discuss progress, expectations, goals and objectives.
Developed in-depth knowledge of volleyball strategies, drills and techniques to instruct players.
Encouraged positive attitude and sportsmanship among athletes on and off the court.
Substitute Teacher, K-12
Hillsboro School District
08.2023 - 05.2024
Managed classroom environment, helping students learn in absence of regular teachers.
Maintained discipline and classroom control, fostering safe and positive learning environment.
Followed existing lesson plans to provide consistent instruction to assigned students.
Observed established classroom schedules to provide consistency for students.
Created an inclusive atmosphere where every student felt valued and respected.
Demonstrated strong organizational skills while managing multiple classrooms.
Documented summary of work completed to update regular classroom teacher.
Maintained accurate records including attendance reports, grades, behavior logs.
Guided learning process, achieving curriculum goals and objectives.
Office Building Cleaner
Sunrise Cleaning
05.2023 - 08.2023
Reliable team player who is able to take direction from supervisors effectively.
Proficient in using cleaning equipment such as floor buffers, carpet shampooers, vacuum cleaners, and mops.
Able to move furniture around the office space as needed for thorough cleaning.
Familiar with restocking janitorial closets with necessary supplies such as sponges, rags, brooms and mops.
Self-motivated attitude towards working independently without direct supervision.
Adaptability to handle any unexpected situations that may arise during shift hours.
Demonstrated ability to clean and maintain office buildings, including dusting, vacuuming, mopping, scrubbing surfaces, and disposing of trash.
Highly detail-oriented approach to make sure no surface is left uncleaned.
Store Associate
JCPenny
03.2022 - 04.2023
Greeted customers and answered questions, assisting with needs and finding items.
Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail.
Built relationships with customers through friendly conversations about products or services offered at the store.
Labeled, tagged, and sorted merchandise for sale.
Maintained store cleanliness by restocking shelves, vacuuming floors, and removing debris.
Processed cash and credit payments with accurate cash-handling.
Communicated with store manager about merchandise and supply needs to maintain well-stocked store.
Performed daily opening and closing procedures including counting money, balancing drawers, organizing supplies.
Answered customer inquiries regarding available products and services.
Operated cash register accurately and efficiently with proficiency in processing credit cards and gift cards.
Assisted customers with finding products and making appropriate selections based on individual needs.
Provided training assistance to new associates on company policies or procedures.
Operated POS system and cash register for processing customer transactions and tracking payments.
Education
Associate of Arts - General Studies
Jefferson College
Hillsboro, MO
05.2024
High School Diploma -
Hillsboro High School
Hillsboro, MO
05.2023
Skills
Child development knowledge
Conflict Resolution
Strong Work Ethic and Dependable
Organizational and Planning Skills
Communication and Interpersonal Skills
Time Management
Teamwork and Collaboration
Multitasking Abilities
Certification
Paraprofessional Educator License - MO Department of Education.
First Aid/CPR Instructor Certification – American Heart Association or American Red Cross.
Timeline
Preschool Teacher's Assistant
Good Shepherd Little Lambs Preschool
08.2023 - Current
Substitute Teacher, K-12
Hillsboro School District
08.2023 - 05.2024
Volleyball Coach
Hillsboro High School
05.2023 - Current
Office Building Cleaner
Sunrise Cleaning
05.2023 - 08.2023
Store Associate
JCPenny
03.2022 - 04.2023
Volleyball Coach
Titanium VBC
11.2021 - Current
Paraprofessional Educator License - MO Department of Education.
First Aid/CPR Instructor Certification – American Heart Association or American Red Cross.
Associate of Arts - General Studies
Jefferson College
High School Diploma -
Hillsboro High School
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